2/10 很糟糕
Justin
家庭旅遊, 親子旅遊
2025年3月22日
不喜歡：整潔度、員工素質和設施服務
Was very frustrated reserved 2 rooms that connected, called to confirm connecting rooms a few days prior and they confirmed we could have connecting rooms. When we arrived they told us no they do not have connecting rooms for us so they split my husband, myself and children up into 2 rooms that were not even next to each other or across from the hall. When we got into the room discovered they had adjoining rooms in our rooms asked about them at the front desk and were told both rooms weren’t occupied but they were not available for use.
Discovered the room had not be properly cleaned and found other peoples food in the freezer.
Disappointed and will not be returning ever!
Justin
於 2025 年 3 月住了 1 晚