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Hyatt Regency Orlando

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Orlando

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Orlando

2 outdoor pools, cabanas (surcharge), pool umbrellas
Family Suite | Premium bedding, pillowtop beds, in-room safe, desk
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 bars/lounges, gastropub
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
The price is NT$4,545
NT$6,746 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Queen Beds, Pool View

Resort view

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, Multiple Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
  • 18 Ping (60 square meters)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View

Resort view

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
  • 28.64 Ping (95 square meters)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
  • 38 Ping (126 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
Premium bedding
  • 18.27 Ping (60 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, Accessible, Bathtub

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 21.92 Ping (72 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 58.12 Ping (192 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 12 Ping (40 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Room, 1 King Bed

Larger Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Larger Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - queen
  • 13.24 Ping (44 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 11.66 Ping (39 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 11.66 Ping (39 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 11.66 Ping (39 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

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The price is NT$6,507
NT$8,608 total
includes taxes & fees
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About the neighborhood

Map
9801 International Dr, Orlando, FL, 32819

What's nearby

  • Orange County Convention Center - 2 min walk - 0.2 km
  • Pointe Orlando - 5 min walk - 0.5 km
  • The Wheel at ICON Park™ - 2 min drive - 2.0 km
  • Aquatica - 3 min drive - 2.4 km
  • SeaWorld® Orlando - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 18 min drive

Restaurants

  • ‪Smoooth Java Coffee Bar - ‬9 min walk
  • ‪WonderWorks - ‬10 min walk
  • ‪Rocks - ‬1 min walk
  • ‪Drafts Sports Bar & Grill - ‬6 min drive
  • ‪Maggiano's - ‬8 min walk

About this property

Hyatt Regency Orlando

Luxury eco-certified hotel near Pointe Orlando
Located close to The Wheel at ICON Park™ and Aquatica, Hyatt Regency Orlando provides a poolside bar, a rooftop terrace, and shopping on site. Adventurous travelers may like the cycling and fitness classes at this hotel. Indulge in a Swedish massage, reflexology, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Yoga classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a 24-hour business center.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Full breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and 105 meeting rooms
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 1641 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Free theme park shuttle
  • Covered self parking on site (USD 38 per day; includes in/out privileges)
  • Covered valet parking on site (USD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: USD 26 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B-Line Diner
  • Coconuts Pool Bar & Grill
  • Descend 21
  • Fiorenzo
  • Rocks

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105 meeting rooms
  • 24-hour business center
  • Conference center (314,995 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 48.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 26.00 to 30.00 per person
  • Covered self parking fee: USD 38 per day (in/out privileges)
  • Covered valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Orlando
Hyatt Orlando Regency
Hyatt Regency Hotel Orlando
Hyatt Regency Orlando
Orlando Hyatt Regency
Orlando Regency
Orlando Regency Hyatt
Regency Hyatt
Regency Hyatt Orlando
Regency Orlando
Peabody Hotel Orlando Fl
Peabody Orlando
The Peabody Hotel Orlando
The Peabody Orlando Hotel Orlando
Hyatt Regency Orlando Hotel
Hyatt Regency Orlando Resort
Peabody Hotel Orlando Fl
The Peabody Hotel Orlando
Peabody Orlando

Frequently asked questions

Does Hyatt Regency Orlando have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Orlando?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Hyatt Regency Orlando on 2024/12/23 start from NT$4,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Orlando pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Orlando?

Self parking is available for USD 38 per day. Valet parking is available for USD 53 per day.

What time is check-in at Hyatt Regency Orlando?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Orlando?

Check-out is at 11 AM.

Where is Hyatt Regency Orlando located?

This family-friendly Orlando hotel is located on the Strip, within 2 mi (3 km) of Pointe Orlando, The Wheel at ICON Park™, and Aquatica. Orlando International Premium Outlets and Universal Studios Florida are also within 6 mi (10 km).

Hyatt Regency Orlando Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1149 out of 1593 reviews" "
Rating 8 - Good. 232 out of 1593 reviews" "
Rating 6 - Okay. 108 out of 1593 reviews" "
Rating 4 - Poor. 54 out of 1593 reviews" "
Rating 2 - Terrible. 50 out of 1593 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 3 nights in Nov 2024

8/10 Good

Destiny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property was a bit expensive especially for the room that I was in. But I am assuming the cost comes from the area and the amenities. The hotel initially charged me over the amount that I was supposed to pay and didn’t explain the price until after I said something which I felt was interesting. Me and my friend found bugs in our room and had to be moved which was inconvenient for us but the hotels compensation was one free night at one of the resorts. The resort had a 24/7 market which was just insanely overpriced as well. And the hotel didn’t take cash. Overall I would rate my stay 7/10. There were inconveniences but the staff was willing to help and the area was beautiful.
Stayed 8 nights in Nov 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay for shopping and Sea World
Stayed 3 nights in Dec 2024

10/10 Excellent

carlos jose

Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Nice property very expensive Charged me 140 on top of the expedia 101 dollars that I had to pay at the property after booking 248 altogether was charged then charged me 78 for breakfast even though I was charged 61 dollars Did not have a microwave available and the breakfast was overpriced
Stayed 2 nights in Dec 2024

10/10 Excellent

Kabree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The staff was very friendly and helpful. Very clean rooms and quiet. Will definitely come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I pulled up from my 7pm flight and no valet. I had to walk with luggage way too far exhausted from traveling in self park. The email they sent me confirming everything about the property had wrong pricing for parking.
Stayed 1 night in Dec 2024

2/10 Terrible

Artemii

Disliked: Cleanliness, property conditions & facilities
!
Stayed 1 night in Dec 2024

10/10 Excellent

Zeyu

Stayed 2 nights in Nov 2024

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

6/10 Okay

John, Washington

Liked: Cleanliness
Disliked: Property conditions & facilities
Service levels are terrible. Not the peoples fault, it is the policies.
Stayed 4 nights in Dec 2024

10/10 Excellent

JOSE, Miami Shores

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this location many times, it is a great hotel, great location with amazing staff. My only observation would be the abusive fees: resort fee $43, self parking $38 or valet parking $53 plus a parking tax on top of $3.45, really!!?? These alone will increase your per night stay close to an additional $100.
Stayed 2 nights in Nov 2024

2/10 Terrible

Santiago

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. Not happy that the price reserved through Expedia was different from the actual price charged at checkout (excluding extras). Not happy how difficult it was to get a receipt of the final bill mailed to me. Not happy that I was on hold for 30 minutes to call to try to obatin the receipt (still have not).
Stayed 1 night in Nov 2024

10/10 Excellent

Claire, Ojai

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Dec 2024

8/10 Good

Juan, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk could be more friendly. In general the hotel looks very nice, clean and modern, it has different restaurants inside which is good, it has a 24 hours market inside with a Starbucks which is also good but rooms needs a little refresh and the parking lot is not so good. The parking lot is a public parking that like the most hotels the customer has to pay 38 dollars per night and thats fine but people has to consider that they has to walk a bit between the parking lot and the hotel or they have to pay extra for valet parking if they dont want to walk at all.
Stayed 2 nights in Nov 2024

8/10 Good

Marsha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better choice if you have events at the convention center. Close to plenty of nightlife or dining options. Walkable or just a quick cheap rideshare ride away. Rooms are great. Bar fun. Property, pools etc are well kept. Parking is convenient but could be cheaper, or free. Especially with paying a resort fee. If i wasnt there for a conference, there are many, MANY hotels in Orlando and Disney area with cheaper rates AND cheaper or free parking, shuttle service etc...
Stayed 2 nights in Nov 2024

10/10 Excellent

Diamond

Stayed 1 night in Sep 2024

4/10 Poor

America

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Alexandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Gary, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very large hotel and run absolutely superb. Room was a good size and very comfortable with everything you could need to do business.
Stayed 3 nights in Nov 2024

8/10 Good

Thalia

Stayed 1 night in Nov 2024