I was given a room on the 7th floor - 2 queen beds - nice, large room with a large bathroom & large walk-in closet. The room was clean and as importantly quiet. I slept well which was great as I have been travelling for over 15 hours.
The location is good close to Eola lake and downtown Orlando and approx 30 minutes from the airport.
I gave the facilities 3 starts for the following reason:
- i could not get the motorised blind to work. It really should be so easy but it wasn't. 5 different buttons, none of them seem to make the blinds operable. I called down to front desk & they said they could send an engineer up but as it was late, I just left it
- took quite a while for the water to get hot - possibly as I was on the 7th floor.
I only gave the staff and service 2 stars for the following reasons:
- when I arrived in the evening, there was no one on reception to check me in. I had to wait 10 minutes before someone appeared.
- for breakfast, I ordered poached eggs and bacon. there was only me in the restaurant, the other couple had already finished. It took 15 mins for the food to arrive and the eggs just weren't right. So they kindly agreed to recook them. 15 minutes later, still no food. If the restaurant was busy, I could understand the delay, but with no one in the restaurant, this was a disgrace. I eventually just left it.