When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Vandana
於 2024 年 1 月住了 4 晚
8/10 不錯哦
Ivan
2023 年 1 月 19 日
Ivan
於 2023 年 1 月住了 3 晚
2/10 很糟糕
Rajesh
親子旅遊
2022 年 12 月 15 日
喜歡:整潔度
I wanted to tell the cons. first
1.) Property is away from ooty town. You need ken vehicle
2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced
3.) The road to this hotel from ootty is in pathetic condition
4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Rajesh
2/10 很糟糕
Arasu
2022 年 5 月 26 日
Arasu
於 2022 年 5 月住了 2 晚
4/10 不太好
Laxman Dilip
情侶出遊
2022 年 5 月 4 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Laxman Dilip
於 2022 年 4 月住了 4 晚
10/10 有夠讚
SUNIL
家庭旅遊
2022 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff, clean and luxurious interiors
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
SUNIL
於 2022 年 4 月住了 3 晚
6/10 一般般
DAYANAND
2020 年 3 月 4 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Place not as stated
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
DAYANAND
於 2020 年 3 月住了 1 晚
2/10 很糟糕
Mohammed
2019 年 12 月 17 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Worst experience
Not worth the money
Mohammed
於 2019 年 12 月住了 2 晚
6/10 一般般
Jag,Canada
團體旅遊
2019 年 10 月 5 日
喜歡:整潔度和員工素質
不喜歡:設施服務
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet.
the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see.
so overall a disappointing stay. the only bright side is that the staff was very nice.
in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Jag
於 2019 年 8 月住了 2 晚
10/10 有夠讚
Suyog
2019 年 7 月 22 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Beautiful Hotel at Beautiful place
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Suyog
於 2019 年 7 月住了 3 晚
10/10 有夠讚
真實旅客
親子旅遊
2019 年 6 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is very good,staff specially Front Office,House keeping Bharat are really good
真實旅客
於 2019 年 6 月住了 3 晚
2/10 很糟糕
MILIND
2019 年 5 月 31 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sinclair's --- The Wort Ever Hotel in Ooty
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty
I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
MILIND
於 2019 年 5 月住了 2 晚
8/10 不錯哦
NT
家庭旅遊
2019 年 5 月 17 日
喜歡:員工素質、設施服務和住宿環境和硬體
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
NT
於 2019 年 5 月住了 2 晚
8/10 不錯哦
Naresh
2019 年 5 月 15 日
喜歡:整潔度和員工素質
不喜歡:客房舒適度
Visit at Sinclairs Retreat.
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel.
Elevation and the gardens in the resort were wonderful.
Naresh
於 2019 年 5 月住了 2 晚
8/10 不錯哦
siddharta
2019 年 5 月 6 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
siddharta
於 2019 年 5 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
真實旅客
於 2019 年 4 月住了 4 晚
6/10 一般般
SANJAY
2019 年 4 月 25 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Breathtaking location
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
SANJAY
於 2019 年 4 月住了 4 晚
4/10 不太好
真實旅客
2019 年 3 月 24 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019 年 2 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All service are good and satisfied with service.
Good property
真實旅客
於 2019 年 2 月住了 5 晚
2/10 很糟糕
真實旅客
2019 年 1 月 17 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast.
It was a 2 star property at the rate of 4 star.
Really a first time bad experience through Expedia.
真實旅客
於 2019 年 1 月住了 1 晚
2/10 很糟糕
krishna
2019 年 1 月 8 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Pathetic hotel except the scenery outside.
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
krishna
於 2019 年 1 月住了 2 晚
10/10 有夠讚
Harsh Vardhan
2019 年 1 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
It was amazing
Harsh Vardhan
於 2018 年 12 月住了 2 晚
4/10 不太好
Evelyne,Chennai
2018 年 10 月 22 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Evelyne
於 2018 年 10 月住了 3 晚
10/10 有夠讚
ADNAN,BANGLADESH
2018 年 8 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel and stuff are extra ordinary. Hotel location is great.