The hotel is extremely run down. It used to be nice, but dont be fooled by the pictures online. We have had to change rooms three times because everything is broken. The first room was just for two nights and we needed a kitchen bc we are here so long, so we moved to the suite with a kitchen and the refrigerator was broken. The second, and only other suite, shower is broken, AC is broken, there is only one bathroom up a winding stair case full of nails sticking out. Then in the third and final room we were in, the bathroom started leaking into the kitchen below it. The kitchens were not equipped with much to actually cook with. The pools were disgusting and then closed while we where there. The furniture was broken in the rooms and in the public spaces.
Then our boys both got food poisoning from the restaurant. When I went the next morning to talk to management the restaurant is now closed for maintenance.
The staff tried to help but you can tell the ownership company is running this place into the ground.
Brenna
於 2025 年 2 月住了 16 晚
2/10 很糟糕
Cara
2025年2月20日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
This property is under renovation. There’s no restaurant/bar. Pool was under construction, rooms were dirty and no hot water. Might be better after Mar 30, 2025 but not worth the $$ now
Cara
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Andrew
2025年2月15日
Andrew
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Brenna
親子旅遊
2025年2月10日
不喜歡:設施服務
The hotel was booked via expedia for 2.5 weeks on the One Key cash credit via Expedia and is non refundable AND it is awful. We have had to change rooms three times because everything is broken. The first room was just for two nights and we needed a kitchen bc we are here so long, so we moved to the suite with a kitchen and the refrigerator was broken. The second, and only other suite, shower is broken, AC is broken and the place is totally run down-see the attached picture of the pool. It advertised a private bedroom, but it was really a loft. We are working remotely and need a private place to work so we thought this room would do and it is an open air room with broken AC and only one bathroom up a winding stair case full of nails sticking out.
Then our boys both got food poisoning from the restaurant and have been puking and diarrhea for 24 hours since eating here. When I went this morning to talk to management the restaurant is now closed for maintenance. The hotel said they cannot cancel it bc it was through expedia. I am not sure what to do and really just want to enjoy our vacation.
Brenna
於 2025 年 2 月住了 2 晚
2/10 很糟糕
Art
2025年2月7日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
would not recommend at all
Art
於 2025 年 1 月住了 2 晚
6/10 一般般
Gloriana
家庭旅遊
2025年1月20日
不喜歡:整潔度和住宿環境和硬體
Instalaciones son bonitas pero mal mantenimiento
Gloriana
於 2025 年 1 月住了 1 晚
10/10 有夠讚
vic
2025年1月20日
喜歡:整潔度和員工素質
Very relaxed and comfortable
vic
於 2025 年 1 月住了 1 晚
4/10 不太好
Arielle
2025年1月6日
不喜歡:住宿環境和硬體
Unclean
Arielle
於 2025 年 1 月住了 1 晚
4/10 不太好
Bryan
2024年12月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Bryan
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Andrea
2024年12月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Andrea
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Maria
2024年10月10日
Maria
於 2024 年 9 月住了 2 晚
6/10 一般般
Joseph
家庭旅遊
2024年6月14日
不喜歡:住宿環境和硬體和客房舒適度
Seen better days
This resort has seen better days! Most of the structures are older and have not been kept in good repair. Wood decking around pool area is coming loose and is hazardous.
Pool itself needs repairs. Rooms are more rustic but have modern combo locks on dorrs. our lock malfunctioned, so we were upgraded to the deluxe "house". This was much bigger and better with a full kitchen, and was further from the main road which meant it was quieter. staying in units near the road would be very loud. Staff was friendly & helpful and they have a lot of regular activities which would make this place better suited to a younger crowd. included salsa dancing, reggae or disco dance nights, etc. Food is average for the area. resort is a little isolated compared to both Guiones and Pelada beaches. Good, quiet business center. couldnt find 1 spoon in the large common kitchen. pretty basic.
Joseph
於 2024 年 6 月住了 4 晚
6/10 一般般
Guillaume
2024年5月25日
喜歡:整潔度
Guillaume
於 2024 年 5 月住了 2 晚
4/10 不太好
Isis
2024年4月21日
喜歡:住宿環境和硬體
不喜歡:員工素質
Property is really cute but staff is not friendly
Isis
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Michelle
2024年4月3日
喜歡:整潔度和住宿環境和硬體
Michelle
於 2024 年 3 月住了 5 晚
2/10 很糟糕
ohad
2024年2月20日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ohad
於 2024 年 2 月住了 3 晚
10/10 有夠讚
Marisa
2023年6月2日
喜歡:住宿環境和硬體和客房舒適度
Súper
Me encanta este hotel y el servicio
Marisa
於 2023 年 6 月住了 1 晚
10/10 有夠讚
Felipe
2023年4月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente atención por parte de los empleados
Felipe
於 2023 年 4 月住了 3 晚
10/10 有夠讚
Max
2023年3月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Max
於 2023 年 2 月住了 6 晚
2/10 很糟糕
Eve
家庭旅遊
2023年3月6日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Gros problème de bruit (musique très forte jusqu’à 1am, construction dans la journee)installations désuètes.