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"The staffs were very friendly and helpful. The hotel shares a parking lot with Dunkin and military building was right across the street which made you feel safe."

"Great small spot getaway "

"good, slept"

"Amazing place to stay. Will definitely be going there again soon "

"Very clean and great location for a quick Uber to events at UMass Amherst."

"Great"

"This is my second stay at The Ellery. The staff is great and the property is very clean. It’s close to Smith and a few minutes to Main Road. "

"Overall it was good customer service."

"The front desk was super helpful. The girl let me check in early, and got me all set up in minutes. I was staying at a resort spa across town but needed to stay an extra night, which they couldn’t accommodate so I had to stay at this Quality Inn. I’ve never stayed at one before BUT the difference in cleanliness and layout from a 3-4 star rated spa resort was astounding. The spa resort on one hand was filthy, I found mold in that bathroom, the layout of the room was poor BUT at the Quality Inn (2 star hotel) across town I got everything I needed. On top of a clean bathroom, and easy parking. But it had a lower rating, and I DON’T understand why? Because between the two, I DEFINITELY, would stay at a quality inn again before I go back to the resort spa. "