Malmaison Newcastle

4.0 star property
Eco-certified Newcastle-upon-Tyne hotel in Quayside with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Newcastle

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board
Aerial view
View from room
Front of property
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
The price is NT$2,844
NT$3,413 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 5.45 Ping (18 square meters)
  • River view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 7.87 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Bridge View Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 5.45 Ping (18 square meters)
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Bridge View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 7.5 Ping (25 square meters)
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 Ping (3 square meters)
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 2 Twin Beds

Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 1 Double Bed

Standard Double Double

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 7.25 Ping (24 square meters)
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 7.25 Ping (24 square meters)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 1 min walk - 0.2 km
  • Gateshead Millennium Bridge - 4 min walk - 0.4 km
  • The Glasshouse - 6 min walk - 0.5 km
  • Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
  • St. James' Park - 5 min drive - 2.9 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Sage Gateshead - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar, and a gym. Indulge in a hot stone massage, a manicure/pedicure, and a facial at the onsite spa. The on-site British cuisine restaurant, Brasserie, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • An elevator, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 122 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Newcastle?

As of 2024/11/22, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 2024/12/22 start from NT$2,844, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Newcastle?

Self parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Check-out is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mi (2 km) of Quayside and St. James' Park. Baltic Flour Mills and Gateshead Millennium Bridge are just steps away. Manors Station is 9 minutes by foot and Manors Station is 10 minutes.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Traveled with partner
Liked: Staff & service
Dated and dark interior. Back rooms are cold and noisy due to poor glazing. Top of rain shower head had about 20 years of accumulated grime. Never cleaned. Location good for quayside but it's not a luxury option.

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities
Will be going back however asked for food on returning from noght out and told kitchen closed and ended up getting out of vending machine. Looked next morning and realised room service available 24/7. Employee couldnt be bothered.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great city!
Stayed 1 night in Oct 2024

6/10 Okay

mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Wayne

Liked: Staff & service, property conditions & facilities
A little too cold at times
Stayed 2 nights in Nov 2024

8/10 Good

Tracey

Stayed 3 nights in Aug 2024

8/10 Good

stephen, fareham

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Adhokshaja Achar Budihal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down one of the best hotels I've stayed at. Amazing views, beautiful interior decor and very comfortable rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lenore

Traveled with family
N/A
Stayed 2 nights in Oct 2024

8/10 Good

Penny, Droitwich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room so comfortable and snuggly. Great location & had Uber eats delivered to the hotel!
Stayed 1 night in Aug 2024

8/10 Good

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. They have a useful policy of giving bar vouchers if you choose not to have your room cleaned. They also gave us some complimentary snacks in the bar while we were having our drinks too. The hotel is conveniently located. Our room directly faced some offices & wasn’t as luxe as we had hoped though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the quayside, in easy reach of bars and restaurants and a 10 minute walk into the city centre. On arrival we got a room upgrade for £10! Rooms were immaculate with everything you could think of for your stay. 5* will be staying here again in the future!
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Keiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Nice, lowkey, and luxury. Staff is very accommodating and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay and always very impressed. Our Junior Suite was perfect, breakfast was excellent and all staff were so helpful throughout our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Ingvild

Stayed 2 nights in Sep 2024

6/10 Okay

Lena

Stayed 2 nights in Aug 2024

8/10 Good

Cadell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very nice
Stayed 1 night in Sep 2024

10/10 Excellent

THEA

Business traveler
Liked: Cleanliness, property conditions & facilities
Had a lovely time, room was clean and comfortable. Communal areas nice, staff friendly, convenient for the conference I was attending
Stayed 2 nights in Sep 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Staff & service
Nice staff, but chain has gone down and too expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, BEAVERTON

Liked: Staff & service, property conditions & facilities
Lovely large room and a wonderful bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Lena

Business traveler
Average experience.
Stayed 2 nights in Sep 2024