Poor attitude from the front desk attendants when we checked in at night.
真實旅客
於 2019 年 8 月住了 2 晚
8/10 不錯哦
真實旅客
2019年8月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
The room is bigger than my expectations and the hotel is very convenient which is closed to subway, Central Park and museums.
真實旅客
於 2019 年 8 月住了 2 晚
8/10 不錯哦
真實旅客
2019年5月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not bad
感覺是歷史悠久的旅館 但是很乾淨 離中央公園很近 散步很方便
真實旅客
於 2019 年 5 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2021年3月15日
喜歡:員工素質和住宿環境和硬體
The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play.
I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!!
Excelsior is our recommendation to stay in NYC! Love New York. Hope to get back soon!
真實旅客
於 2019 年 9 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2020年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous.
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2020年3月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel! Excellent location. It is close to restaurants and entertainment as well. Very clean.
真實旅客
於 2020 年 2 月住了 3 晚
8/10 不錯哦
Jimmy
2020年3月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel, not enough hot water & broken AC
It’s a beautiful hotel with a view overlooking the Museum of Natural History. Unfortunately the air conditioner pumped out hot air instead of cold air, even when the in-room thermostat was set to cool; and the shower sometimes didn’t have enough hot water.
Jimmy
於 2020 年 3 月住了 4 晚
10/10 有夠讚
Justin,Spain
商務旅客
2020年3月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location, location, location. I have stayed in many different parts of Manhattan. I loved this spot because it is right next to Central Park and the B & C Subway lines. The staff were friendly. The hotel is old-fashioned. The fan in my bathroom was very loud.
Justin
於 2020 年 3 月住了 6 晚
8/10 不錯哦
Heather
2020年3月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Heather
於 2020 年 3 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2020年3月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Classic NYC hotel with small but comfortable rooms. Great UWS location.
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2020年3月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best position on Upper West Side. Hotel updated to modern standard while maintaining true period atmosphere. Feel and reality is an intimate high end New York hotel.
真實旅客
於 2020 年 3 月住了 8 晚
10/10 有夠讚
JHayes,Hixson
家庭旅遊
2020年3月13日
喜歡:整潔度、員工素質和住宿環境和硬體
I wish there had been somewhere could have eaten dinner or a snack. Also, no room service.
This hotel is wonderful! I completely enjoyed my two day stay there. The staff was pleasant and helpful. The room was immaculate and well maintained. The only negative thought I have is that there is no longer a restaurant in the hotel forcing visitors to find a place for breakfast and lunch in the surrounding blocks.
JohnT
於 2020 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
2020年3月8日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2020 年 3 月住了 5 晚
10/10 有夠讚
Jeremy,Colorado Springs
商務旅客
2020年3月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Great little Hotel, not a lot of amenities but clean, safe and right next to Central Park. I stay here a week a month for business.
Jeremy
於 2020 年 2 月住了 4 晚
8/10 不錯哦
Karen,Seattle
家庭旅遊
2020年3月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is very nice but also friendly and relaxed as is the Upper West side compared to other parts of Manhattan. The heat was way too warm -- ran the noisy air conditioning most of the night. Other than that, it's a great "home" to come home to after a busy NYC day. It's my sixth time staying here. Love it.
Karen
於 2020 年 2 月住了 3 晚
8/10 不錯哦
真實旅客
團體旅遊
2020年3月5日
喜歡:整潔度和住宿環境和硬體
Morning coffee, did not have real cream, nor milk.
真實旅客
於 2020 年 2 月住了 4 晚
8/10 不錯哦
真實旅客
商務旅客
2020年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
There were some hidden fees, both for WiFi and building services that I was not anticipating. It’s a great location for the cost.
真實旅客
於 2020 年 2 月住了 2 晚
10/10 有夠讚
真實旅客
2020年3月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 4 晚
8/10 不錯哦
真實旅客
2020年3月5日
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
David,Cartersville, GA
家庭旅遊
2020年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything about the property and staff. They went out of their way to make sure we had everything we needed
David
於 2020 年 2 月住了 2 晚
8/10 不錯哦
真實旅客
2020年3月3日
喜歡:整潔度和員工素質
Good location for what i needed to do. Not good was no breakfest and not much in the way of room amenities.
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
Alanna
2020年3月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent value for money
The Excelsior hotel is in an excellent position directly opposite the Museum of Natural History and a stone's throw to central park, many good cafes and restaurants and the subway station. The staff are friendly and helpful. The room was very clean, quiet and comfortable. It is excellent value for money in such an expensive city.