Dear Hotel Management,
While I appreciate the central location and the view of the Empire State Building, I found the overall experience lacking in a few areas.
The room was small and the bed was uncomfortable, and unfortunately, the quality of the bed linens was not up to expectations. Additionally, the rooftop bar felt quite small and unwelcoming, which was a disappointment.
As a boutique hotel, I also felt it lacked the unique personality and charm I was hoping for. Apart from the view and location, there wasn't much that stood out during my stay.