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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness center, steps from 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel New York

Lobby
Front of property
Street view
Gift shop
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
The price is NT$4,872
NT$7,019 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • 3.0 Ping (10 square meters)
  • Sleeps 2
  • 2 Twin Beds

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The price is NT$4,974
NT$7,135 total
includes taxes & fees
Jan 5 - 2025/1/6
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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Macy's, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, smoke-free premises, and ATM/banking services
  • A front-desk safe, a porter/bellhop, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 2024/12/23 start from NT$4,872, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1011 reviews" "
Rating 8 - Good. 264 out of 1011 reviews" "
Rating 6 - Okay. 148 out of 1011 reviews" "
Rating 4 - Poor. 79 out of 1011 reviews" "
Rating 2 - Terrible. 58 out of 1011 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adama

Stayed 2 nights in Nov 2024

4/10 Poor

KYLE

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Chad

Business traveler
Liked: Staff & service, property conditions & facilities
Lately my rooms always have missing lamps or broken things (or both)
Stayed 2 nights in Dec 2024

8/10 Good

Ria

Traveled with group
Liked: Cleanliness, staff & service
Kudos to Approachable and considerate staff.
Stayed 4 nights in Dec 2024

8/10 Good

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect location and great ambience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

8/10 Good

Maral

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed at the Ace many times but have to say you’ve taken the “old school Manhattan apartment theme” too far. As always chill cool vibes, good location, big rooms with friendly staff. But our view was of a brick wall, heater was so loud we had to turn it off to sleep, second day our shower didn’t have hot water, when you turned it on the walls/pipes would shake and make a noise for a good 10 min. All this for an amazing price of $1100/night CAD. Gotta love NYC 💕 we would go back 😆
Stayed 2 nights in Dec 2024

6/10 Okay

najef

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Jerrod, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying at the ace every time we come to New York for 14 years. Never disappoints.
Stayed 2 nights in Nov 2024

8/10 Good

Alecia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibes at the Ace Hotel. Great location. Room is dark industrial and gritty rather than luxe. Bathroom could use a renovation
Stayed 3 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hip vibe ! Not the normal traditional decor, Fabulous employees!
Stayed 4 nights in Nov 2024

8/10 Good

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the Ace. Have stayed there many times. It could use a little updating. Could use more storage in the room and bathroom, shelves/hooks. Overall, it’s a really great place to stay. Convenient location, lots going on.
Stayed 3 nights in Nov 2024

8/10 Good

Jill, new york

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
This is a hip hotel in a great location. The rooms can feel a bit small and out dated but amenities are good. There’s no closet in the smallest room.
Stayed 2 nights in Nov 2024

10/10 Excellent

GENE

Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities
House keeping did a very in consistent job. Toilet clearly not cleaned, toilet paper not replenished. The state of the rooms looks like nothing has been done since opening. It’s a shame. The Ace in Toronto was the reason I chose to stay here. Disappointment
Stayed 8 nights in Nov 2024

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I generally love staying at the ace hotel. However, the New York location truly disappointed. The room was really dark and dingy and had a musky smell to it. Carpet and bathrooms felt a little dirty. Overall, location is perfect. Staff is great. Rooms just need some maintenance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristina, Vestaburg

Liked: Staff & service, property conditions & facilities
The Ace is my go-to destination when I stay in NYC
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Stayed 2 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms as per most NY hotels are very small, unfortunately the aircon was only partially working, it seems very stylish when you enter the Lobby but reveals itself a triumph of style over substance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Cristina

Stayed 2 nights in Sep 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We used to love this hotel. It's been in slow decline however and now the staff is disorganized enough that they can't complete small tasks like delivering and extra pillow to your room (called three times, but somehow they couldn't complete this simple task). Also, they neglect to tell you that depending on the season they either don't have heating or don't have air conditioning.
Stayed 4 nights in Oct 2024