6/10 Okay
Theresa, Ross
Traveled with family
2024/11/20
Disliked: Staff & service
As there were no staff present upon arrival, It felt very unwelcoming. It didn’t feel like our business mattered. We were there 4 days and saw a staff person on two occasions. Once in a morning and another time when we had difficulty accessing the TV. The beds were comfortable however the living room had a couch and a broken chair. Although we had a coffee pot it was specifically for a hotel. There wasn’t anywhere to buy the packaging required to use this pot. When we asked for coffee, we were told it wasn’t provided. And there were no cups in the room. Really inadequate supplies. We had a frying pan but no stove. Overall, we were disappointed in the lack of service. It didn’t feel like this hotel was ready to have guests. The location was great. Easy access to transportation and or within walking distance to the French Quarters. I would think twice before staying here again.
Theresa
Stayed 4 nights in Nov 2024