See all properties

Cappadocia Caves Hotel

Hotel with a full-service spa, steps from Göreme National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cappadocia Caves Hotel

Terrace/patio
Exterior detail
Property entrance
Courtyard
Deluxe Room, Jetted Tub (Rock) | Premium bedding, minibar, individually decorated, individually furnished
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
The price is NT$1,771
NT$1,983 total
includes taxes & fees
Dec 1 - Dec 2

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Classic Room

Classic Room | Premium bedding, minibar, individually decorated, individually furnished

Classic Room

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 8.0 Ping (26 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, individually decorated, individually furnished

Presidential Suite

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 20.9 Ping (69 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Signature Duplex Room, Jetted Tub

Signature Duplex Room, Jetted Tub | Premium bedding, minibar, individually decorated, individually furnished

Signature Duplex Room, Jetted Tub

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 12.0 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Living area | 56-inch LED TV with satellite channels

Superior Suite, Jetted Tub

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 12.0 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Blue Pool suite, Hot Tub

Blue Pool suite, Hot Tub | Premium bedding, minibar, individually decorated, individually furnished

Blue Pool suite, Hot Tub

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 9.0 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Jetted Tub, City View

Junior Room, Jetted Tub, City View | Premium bedding, minibar, individually decorated, individually furnished

Junior Room, Jetted Tub, City View

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 12.0 Ping (40 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room Annex Building

Deluxe King Room Annex Building | Premium bedding, minibar, individually decorated, individually furnished

Deluxe King Room Annex Building

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Jetted Tub (Triple)

Premium Suite, Jetted Tub (Triple) | Premium bedding, minibar, individually decorated, individually furnished

Premium Suite, Jetted Tub (Triple)

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 13.9 Ping (46 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Economy Twin Room, Non Smoking (Stone)

Economy Twin Room, Non Smoking (Stone) | Premium bedding, minibar, individually decorated, individually furnished

Economy Twin Room, Non Smoking (Stone)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 5.0 Ping (17 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room (Stone)

Standard Twin Room (Stone) | Premium bedding, minibar, individually decorated, individually furnished

Standard Twin Room (Stone)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Honeymoon Room, Jetted Tub, City View

Honeymoon Room, Jetted Tub, City View | Jetted tub

Honeymoon Room, Jetted Tub, City View

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 12.0 Ping (40 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room, Patio, Annex Building

Basic Twin Room, Patio, Annex Building | Premium bedding, minibar, individually decorated, individually furnished

Basic Twin Room, Patio, Annex Building

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 7.0 Ping (23 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, Jetted Tub (Rock)

Deluxe Room, Jetted Tub (Rock) | Living area | 56-inch LED TV with satellite channels

Deluxe Room, Jetted Tub (Rock)

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 12.0 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Room

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 9.0 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Stone)

Standard Double Room (Stone) | Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room (Stone)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 5.0 Ping (17 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, Jetted Tub (Double)

Royal Suite, Jetted Tub (Double) | Premium bedding, minibar, individually decorated, individually furnished

Royal Suite, Jetted Tub (Double)

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 12.0 Ping (40 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Jetted Tub (Rock)

Family Suite, Jetted Tub (Rock) | Premium bedding, minibar, individually decorated, individually furnished

Family Suite, Jetted Tub (Rock)

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 15.0 Ping (50 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Queen Room Annex Building

Deluxe Queen Room Annex Building | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Queen Room Annex Building

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Jetted Tub (Wooden)

Deluxe Quadruple Room, Jetted Tub (Wooden) | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Quadruple Room, Jetted Tub (Wooden)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 17.8 Ping (59 square meters)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Garden View (Stone)

Premium bedding, minibar, individually decorated, individually furnished

Comfort Triple Room, Garden View (Stone)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 9.0 Ping (30 square meters)
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Senior Suite, Jetted Tub

Senior Suite, Jetted Tub | Premium bedding, minibar, individually decorated, individually furnished

Senior Suite, Jetted Tub

Highlights

Patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 15.0 Ping (50 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Courtyard View (Stone)

Comfort Room, Courtyard View (Stone) | Premium bedding, minibar, individually decorated, individually furnished

Comfort Room, Courtyard View (Stone)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 9.0 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Red Pool Suite, Hot Tub

Red Pool Suite, Hot Tub | Premium bedding, minibar, individually decorated, individually furnished

Red Pool Suite, Hot Tub

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 20.9 Ping (69 square meters)
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Cappadocia Cave Suites Hotel - Special Class

Hot Tub
Spa
Parking included
Free WiFi
9.2 out of 10, Wonderful, (873)
The price is NT$3,238
NT$3,626 total
includes taxes & fees
Dec 1 - Dec 2
Cappadocia Cave Suites Hotel - Special Class
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Aydinli Orta Mah. Zeybek Sokak No:3/2, Goreme, Nevsehir, Nevsehir, 50180

What's nearby

  • Göreme National Park - 1 min walk - 0.0 km
  • Göreme Roman Castle - 4 min walk - 0.4 km
  • Goreme Open Air Museum - 2 min drive - 1.9 km
  • Uchisar Castle - 5 min drive - 4.6 km
  • Pigeon Valley - 6 min drive - 5.1 km

Getting around

  • Nevsehir (NAV-Cappadocia) - 39 min drive

Restaurants

  • ‪Cratus Premium Restaurant & Lounge - ‬3 min walk
  • ‪Lalinda Bistro & Brasserie - ‬3 min walk
  • ‪One Way - ‬2 min walk
  • ‪Dibek Cafe & Restaurant - ‬4 min walk
  • ‪Oze Coffee - ‬3 min walk

About this property

Cappadocia Caves Hotel

Hotel near Göreme National Park
Located close to Göreme Roman Castle and Lovers Hill, Cappadocia Caves Hotel provides a free breakfast buffet, a poolside bar, and a free daily manager's reception. Treat yourself to a body treatment, a massage, or a body wrap at the onsite spa. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Concierge services, massage treatment rooms, and multilingual staff
  • A 24-hour front desk, a reception hall, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries, showers, and hair dryers
  • 56-inch LED TVs with satellite channels
  • Private yards, wardrobes/closets, and heating

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A poolside bar
  • Free daily manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 56-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Property Registration Number 2022-50-0209

We should mention

This property does not have elevators
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cappadocia Caves Hotel Hotel
Cappadocia Caves Hotel Nevsehir
Cappadocia Caves Hotel Hotel Nevsehir

Frequently asked questions

Does Cappadocia Caves Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–7:00 PM.

How much does it cost to stay at Cappadocia Caves Hotel?

As of 2024/11/24, prices found for a 1-night stay for 2 adults at Cappadocia Caves Hotel on 2024/12/1 start from NT$1,771, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cappadocia Caves Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Cappadocia Caves Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at Cappadocia Caves Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cappadocia Caves Hotel?

Check-out is at 11:00 AM.

Does Cappadocia Caves Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 15 per person applies.

Where is Cappadocia Caves Hotel located?

Situated in the historical district, this spa hotel is steps from Göreme National Park and Göreme Roman Castle. Lovers Hill and Tokali Church are also within 1 mi (2 km).

Cappadocia Caves Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 441 reviews" "
Rating 8 - Good. 136 out of 441 reviews" "
Rating 6 - Okay. 43 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 10 out of 441 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Khuram

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Buffet was good. But upon arrival bathroom was not very clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Refah Mahaboob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Cappadocia Caves Hotel in Göreme was nothing short of magical! The hotel itself is a unique blend of traditional charm and modern comfort, with rooms beautifully carved into the rock, providing an authentic cave experience that’s both cozy and luxurious. The views from the terrace were simply breathtaking—watching the sunrise with hot air balloons dotting the sky was a memory we’ll cherish forever. The breakfast was absolutely amazing! There was a generous spread of fresh, local delights, from delicious cheeses and olives to homemade jams and fluffy pastries. Everything was beautifully presented, and the flavors were just incredible. Enjoying breakfast on the terrace with a stunning view of the fairy chimneys made it even more special. The staff was incredibly welcoming and attentive, offering great recommendations for tours and activities in the area. If you’re planning a trip to Cappadocia, I highly recommend staying at the Cappadocia Caves Hotel. The combination of a unique cave experience, fantastic service, and a perfect breakfast made our stay unforgettable.
Stayed 2 nights in Sep 2024

8/10 Good

vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This neighborhood is super convenient and totally walkable!
Stayed 3 nights in Nov 2024

8/10 Good

Ramana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good hotel overall. The location was good. Only issue (nothing major) was that the dust keeps falling from the walls. Anything you keep close to the walls including the bedding gets filled with wall dust within hours. So had to keep all lugguage away from walls and even sleep on the opposite side of the bed as the headbord side of the bed that is close to the wall gets filled with dust overnight. One thing I learned is to book direct with hotel where ever possible because expedia makes it harder to make any changes even if the hotel wants to accomodate changes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
love that everything was walking distance to anything
Stayed 3 nights in Oct 2024

6/10 Okay

Mamadou

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The City is Amazing overall but Hotel is just Okay, There is no service once you get inside the caves the Wifi is barely working. The Bathroom Smells really bad makes me don’t even want to shower or even get in it at all. The only great thing about this Hotel is the breakfast. -Please rent a Car at your arrival or even do it online before your arrival, Private rides are overpriced.
Stayed 2 nights in Oct 2024

6/10 Okay

Rosendo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs care, the room lacked a chair, there was no dafe, the mini ftidge didnt worked
Stayed 6 nights in Oct 2024

6/10 Okay

ARVIND

Stayed 2 nights in Sep 2024

2/10 Terrible

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel easy walk to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Mari

Stayed 4 nights in Sep 2024

8/10 Good

Karla

Stayed 1 night in Sep 2024

4/10 Poor

Elmira

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was very basic. Definitely not qualified as a 4 star hotel
Stayed 3 nights in Oct 2024

8/10 Good

Vaishakh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good right in Goreme town, with easy access to all activities in Cappadocia and lots of cats all around the cafe, they serve excellent Turkish breakfast and the staff is very helpful in getting you the dishes
Stayed 3 nights in Sep 2024

10/10 Excellent

kraig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miremad, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

maricon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

IMRAN, West Chicago

Liked: Amenities, property conditions & facilities
Awesome property & awesome service
Stayed 1 night in Sep 2024

8/10 Good

Christopher, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
the hotel was great, the front desk gentleman in the morning could be a little more friendlier, more customer service , other than that, all great
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, very central, all the excursions booked by the hotel are 5 start good excursions and hot balloons. Good breakfast, nice rooms, is a 10/10 hotel.
Stayed 2 nights in Sep 2024

8/10 Good

khaj

Traveled with family
Liked: Staff & service
Area was good but bathrooms need some upgrades
Stayed 2 nights in Sep 2024

4/10 Poor

Humara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property would deserve atleast 4.5*, except fot one thing. It is a "cave" hotel and A.C throws LOT of water, and by lot i mean A LOT of water inside the room because of the poor ventilation system. I have pictures/videos where the water was flooding our room. It happened 3 times during our 2 nights stay. We went out to eat, came back and there was water on one side of the bedroom, wetting my suitcase. Thank God it was hardshell. It happened again over night. Woke up int morning to the worse situation. Though front desk staff tried their best to clean but management didn't even apologized, even though front desk promised the manager will talk to us. The first night A.C wasn't working and it was quiet hot to sleep. They fixed that in the morning though.
Stayed 2 nights in Aug 2024

8/10 Good

xiuyin

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staffs
Stayed 2 nights in Aug 2024

6/10 Okay

Rory

Disliked: Amenities, property conditions & facilities
I was given a room just after reception on the ground floor, the room was tidy and clean upon checkin. The room lacked a safe which would of been preferred, the hot tub tap fixture was loose aswell as the shower head holder which created a nuisance when using.
Stayed 4 nights in Aug 2024