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Krystal Monterrey

3.5 star property
Hotel with a fitness center, a short walk to Macroplaza

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Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Interior
Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
The current price is NT$2,857
NT$3,400 total
includes taxes & fees
Mar 16 - Mar 17

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 12 Ping (40 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
Free bottled water
Coffee/tea maker
  • 12 Ping (40 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 18 Ping (60 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 3

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Exterior

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.8 out of 10, Excellent, 1,807 reviews
The price is NT$2,487
NT$2,960 total
includes taxes & fees
Mar 18 - Mar 19
Hotel Kavia Monterrey
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About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Fundidora Park - 5 min drive - 4.2 km
  • Cintermex - 6 min drive - 4.7 km
  • Arena Monterrey - 6 min drive - 4.9 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, a banquet hall, and meeting rooms
  • Concierge services, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of 2025/3/13, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 2025/3/16 start from NT$2,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 80 per day.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

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Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1036 out of 1864 reviews
Rating 8 - Good. 397 out of 1864 reviews
Rating 6 - Okay. 196 out of 1864 reviews
Rating 4 - Poor. 126 out of 1864 reviews
Rating 2 - Terrible. 109 out of 1864 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar Rene

Excelente Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

mike

Excellent place safe friendly nice place to go back
Stayed 3 nights in Feb 2025

10/10 Excellent

LINDA

Great location, amazing food and beautiful hotel
Stayed 2 nights in Oct 2024

8/10 Good

Kristofor

Great location to stay. It’s central to old town and downtown. Very convenient.
Stayed 3 nights in Feb 2025

8/10 Good

Leticia

Everything was good would stay there again
Stayed 4 nights in Dec 2024

10/10 Excellent

Yessenia

Great location.. excellent food. Walking distance to many shopping areas and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

We love the Spot lots of stores around
Stayed 7 nights in Dec 2024

8/10 Good

Arlene

The Krystal is my go to place when I travel to Monterrey. Very friendly staff, good restaurant food & in the heart of old downtown. There were minor maintance issues like water leaked from the faucet handles when tuned on & the towels could use upgrading.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rocio

Everything ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel

Excelente
Stayed 3 nights in Jan 2025

4/10 Poor

Raynard

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Dirty hotel with shower full of hair, stained towels, old. Wouldn't recommend this hotel to anyone.

10/10 Excellent

Elvia

Close to restaurants and easy logistics.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Very clean, nice shopping area, beautiful surroundings, nice atmosphere, great staff, walking friendly, shopping mall close, lots of restaurants near by
Stayed 6 nights in Oct 2024

8/10 Good

Alejandro

Na
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel

Excelente todo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alma

Location
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Liked: Property conditions & facilities
Needs more maintenance special the bathroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Enock

Very good
Stayed 2 nights in Jan 2025

8/10 Good

Juan

It’s been always great but this time the cleaning crew did an ok job compared to the previous times I’ve stayed there
Stayed 3 nights in Nov 2024

6/10 Okay

Guadalupe Isabel

Need a lot of work. There was a huge noise next to my room every time someone use water facilties
Stayed 2 nights in Mar 2025

8/10 Good

Miguel

Yes last Sunday we got problems because they dont leave towels but the rest is perfect
Stayed 4 nights in Feb 2025

10/10 Excellent

Dulce Maria

This property is really pretty and there is so much to do right as you walk outside. I feel like the cleanliness could have been better but we were always in and out and only back to sleep. The hotel restaurant had very good food options! Mini Starbucks on location and one Starbucks coffee shop right as you walk out and around the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

CLAUDIA

Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Omar

Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Ok
Stayed 1 night in Nov 2024