Checking in was a fiasco. Despite stopping by in the morning to remind that I requested the top floor, when we arrived an hour before check in time with our baggage, a different employee said top floor “not available”. Same desk clerk caused us a stressful 20mins. by insisting he couldn’t give room key without seeing my drivers license. My husband’s, with the same surname, would not suffice. So despite having taken my Amex which had paid reservation, I had to open my suitcase right there (in middle of restaurant) to search for my license. Ridiculous harassment! Use common sense when you see an 80 year old couple with a paid reservation!
The room was nice and stylish enough, but the bathroom also lacked common sense. Besides terrible idea of all black decor…the mirror above sink was useless for anyone under 5’5”. The one and only robe hook was 6’ high on door and there were no other robe hooks. Also the shower floor was made of slippery smooth black tile. And not even a soap dish to hang on to if you slipped. Dangerous accident waiting to happen. Aside from that, the rest of staff was pleasant and helpful. The room maids did a fine job and, in rush to check out, I feel really bad that I forgot to leave a tip. We enjoyed morning coffee on the little balcony. This “hotel” above a restaurant, only has about 14 rooms, so the elevator was always available and the pool area on roof felt almost private.