Room was not clean, there was renovations happening therefore a lot of noise that I was unaware about until arriving. Didn’t mind the renovation but noise at crazy of dawn until 8-9 at night is unacceptable. Had to request multiple times for the beds to be changed due to stains on the linen. Even the mattress pad had a stain on it, and when the staff pulled that back an even bigger stain on the mattress. The breakfast was subpar, eggs were cold, drink machine out of order, best part about breakfast was the cereal. Will definitely not come back.
Kayla
於 2024 年 12 月住了 4 晚
6/10 一般般
Annie
家庭旅遊
2024年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and relaxing
other than a clogged bath tub, stay was excellent. food was very good. Will be my choice hotel when in the area.
Annie
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Angie
2024年12月13日
喜歡:整潔度、員工素質和住宿環境和硬體
They are undergoing a remodel, so there were obvious construction signs. But the staff was great and room was clean.
Angie
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Melanie
2024年12月12日
喜歡:整潔度、員工素質和住宿環境和硬體
It was great
Melanie
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Tyrik
2024年12月1日
Tyrik
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Evan
2024年11月23日
Evan
於 2024 年 11 月住了 2 晚
6/10 一般般
Christine
2024年11月23日
Christine
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Janetta
商務旅客
2024年11月11日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Janetta
於 2024 年 11 月住了 2 晚
6/10 一般般
Rodney
2024年11月10日
Rodney
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Dave
2024年11月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dave
於 2024 年 10 月住了 1 晚
8/10 不錯哦
RJ
2024年10月30日
喜歡:設施服務
Very xlean
RJ
於 2024 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2024年10月28日
喜歡:整潔度、住宿環境和硬體和客房舒適度
My stay was nice and quiet.
真實旅客
於 2024 年 10 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2024年10月20日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Overbooked hotel
We checked in and was informed that it was first come first serve. That was no where in the booking. We booked a 2 queen bed room and the only thing they had available was a 1 queen bed handicapped accessible room at the same price. It was late so we took the room. We will not stay with Hampton Inn again.
真實旅客
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Chase
家庭旅遊
2024年10月20日
Awful servicr
Terrible experience. I booked a room with double beds for family of 4. I arrived 30-45 min later and was told they didn’t have my room. All they had was a king room. So not only did I spend the next 2 hours trying to chase down a room for my family to go to sleep, I was told they would not refund my money for giving me to someone else. Terrible service
Chase
於 2024 年 10 月住了 1 晚
4/10 不太好
Jason,Fenton
家庭旅遊
2024年10月19日
不喜歡:整潔度
A member of our group had bedbugs in their room. My room had an uncomfortable bed and the thermostat didn't work properly. At check in, we were given a post it note with our room number and even though there were 2 of us in the room, we were only allowed 1 key.
Jason
於 2024 年 10 月住了 1 晚
4/10 不太好
Jennifer
2024年10月7日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
Upon arrival, we were told they did not have our reservation. I told them I booked through Hotels.com and they said they didn't have it. Thankfully I had a print out of my reservations and they finally either found it or made room. I do know, we were traveling with a school band and the hotel said they didn't have their reservation either and the head of the band spoke with a representative and signed a contract with the hotel.
Then we were gone all day at a competition with band. We came back hot and sweaty ready to take a nice shower. Upon entering the bathroom we discovered all our towels were taken but never replaced. Not sure why they entered the room. The do not disturb tag was on the door the entire day and the room was not cleaned in any other way other than the towels were gone.
At check out when I turned in my keys I asked for a printed receipt and was told they couldn't provide one, Hotels.com provides that. Not 100% sure why they can't print a receipt for me when I received one later that evening from Hampton via email.
Although we had some issues that I would never expect from a Hampton Inn, the staff did try to work with us. It was just a weekend of mishaps.
Jennifer
於 2024 年 10 月住了 2 晚
4/10 不太好
Vanessa
情侶出遊
2024年10月6日
不喜歡:員工素質
I love the location. I dislike the housekeeping came around at 9:20am knocking on doors when check out is at 11, also housekeeping was slamming doors and making noise purposely to wake up people still in the rooms. I will not be returning.
Vanessa
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Taurean
2024年10月1日
Taurean
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Tracy
2024年9月28日
Tracy
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Cathy
2024年9月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Everyone was super friendly!
Cathy
於 2024 年 9 月住了 1 晚
8/10 不錯哦
William,Ruston
2024年9月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Room was clean. Staff was friendly. It is a little older, but well maintained. The biggest drawback is that it was a little hard to get to.
Overall, I thought it was a good value.
William
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Edwina
情侶出遊
2024年8月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great atmosphere
Edwina
於 2024 年 8 月住了 1 晚
6/10 一般般
Gregory
家庭旅遊
2024年8月11日
喜歡:員工素質和客房舒適度
Friendly service but building needs some attention
The check-in/out process was fine and every staff member we met was friendly and helpful. Although the rooms were clean, they were a bit run down and both the carpet and vinyl flooring felt damp. The tub was worn and the doors didn't close quite right. The beds, on the other hand, were really clean and comfortable. After a long day of driving, it was just what I needed.
Gregory
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Mike
情侶出遊
2024年8月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean, well groomed surroundings, plenty of dining choices close to the hotel. Easy on easy off access to highway close to Graceland.