Melbourne Convention and Exhibition Centre - 6 min walk
SEA LIFE Melbourne - 9 min walk
Collins Street - 11 min walk
Melbourne Central - 3 min drive
Getting around
Flinders Street Station - 12 min walk
Flagstaff Station - 19 min walk
Melbourne, VIC (MEB-Essendon) - 20 min drive
Restaurants
Crown Entertainment Complex - 11 min walk
KFC - 8 min walk
Cafe Baci's - 5 min walk
Crown Atrium - 2 min walk
Velvet Bar - 4 min walk
About this property
Crown Promenade Melbourne
Hotel near Melbourne Convention and Exhibition Centre
A short walk from Crown Casino and Collins Street, Crown Promenade Melbourne provides golfing on site, a casino, and a terrace. Take some time to relax at the onsite spa. In addition to shopping on site and dry cleaning/laundry services, guests can connect to in-room WiFi.
Other perks include:
Tennis courts, a front-desk safe, and luggage storage
An elevator, laundry services, and multilingual staff
Tour/ticket assistance
Room features
All 465 rooms offer comforts such as bathrobes, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Coffee/tea makers, daily housekeeping, and desks
Property amenities
Internet
Available in all rooms: WiFi
Food and drink
A bar/lounge
Things to do
Casino
Full-service spa
Golf
Gym
Sauna
Shopping
Spa tub
Tennis
Family friendly
Living room
Conveniences
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Outdoors
Terrace
Accessibility
Elevator
Room amenities
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Entertainment
Pay movies
TV
Food and drink
Coffee/tea maker
Room service
More
Desk
Iron/ironing board
Living room
Safe
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Frequently asked questions
What time is check-in at Crown Promenade Melbourne?
Check-in begins at 2 PM.
What time is check-out at Crown Promenade Melbourne?
Check-out is at 11 AM.
Where is Crown Promenade Melbourne located?
Located in Southbank, this spa hotel is within a 10-minute walk of Southbank Promenade, Crown Casino, and SEA LIFE Melbourne. Melbourne Convention and Exhibition Centre and Collins Street are also within 15 minutes. Flinders Street Station is 12 minutes by foot and Flagstaff Station is 19 minutes.
Crown Promenade Melbourne Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows.
spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.
Really friendly staff very helpful, lovely rooms & accessible to events we attended
Would defiantly come back
Verified traveler
6/10 Okay
Liz, Gippsland
2016/5/27
Liked: Cleanliness, staff & service, room comfort
Good location
Second stay at Promenade. Expected same corner king room but received a different one with different layout. Disappointing. Droning noise all night from air conditioning vents at Casino maybe? Difficult to sleep. Also bed linen is "noisy". Otherwise, lovely and clean and good location.
We often stay at the Promenade as we know it is very comfortable and staff are always very accommodating. The location is great, either dine at the Mesh or there are many other great restaurant's close by. We can't resist going to Crown Casino as the vibe there is always great. What more could you ask for!!