Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.
Amir Ali
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Tausif
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tausif
於 2024 年 12 月住了 5 晚
6/10 一般般
真實旅客
家庭旅遊
2024 年 12 月 31 日
喜歡:整潔度和員工素質
It’s ’OK’ but needs improvement
This an ok hotel. 3 stars. Not much more than that though. Supposedly recently renovated in 2023, not to the best of standards. The triple room bathroom design is terrible. Very little natural sunlight in the room. And a bit cramped in the room
Can’t fault the cleaning/lobby/bellboy staff though. Very friendly and service with a smile. A credit to this hotel. Just a shame the physical place itself is outdated and dingy.
真實旅客
於 2024 年 12 月住了 6 晚
2/10 很糟糕
Nasir
家庭旅遊
2024 年 12 月 30 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Suggest avoid this hotel at any cost if possible.
Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com).
There were atleast 5 more families who had similar experience.
It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).
Nasir
於 2024 年 12 月住了 2 晚
4/10 不太好
MOHAMMAD
家庭旅遊
2024 年 12 月 29 日
不喜歡:員工素質和住宿環境和硬體
We were four people and we were told, the rule supposedly was 3 water bottles per room. Every time we wanted to ask for something, it seemed like a huge task and as if they were doing us a huge favor. The staff were nice and friendly.
MOHAMMAD
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Malinda
家庭旅遊
2024 年 12 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.
Malinda
於 2024 年 12 月住了 5 晚
8/10 不錯哦
Siraaj
2024 年 12 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wifi don't work in room
Siraaj
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Tanveer
2024 年 12 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Tanveer
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Nasia
家庭旅遊
2024 年 12 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Nasia
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Mohammad
家庭旅遊
2024 年 12 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect stay, close to the mosque.
Mohammad
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Yawor,Oldham
家庭旅遊
2024 年 12 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location to the Masjid only few minutes walk. Overall good stay. Only cons the pillow way to big/high that gives you a Neck ache and the free breakfast not the best. The staff and the service was great cant fault them
Yawor
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Yasir
家庭旅遊
2024 年 11 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yasir
於 2024 年 11 月住了 5 晚
10/10 有夠讚
Atif Wasim
家庭旅遊, 親子旅遊
2024 年 11 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience. Best part being Shehed at checkin who was so helpful and amazing!
Made a huge difference to the stay
Atif Wasim
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Syed Israr Ul
2024 年 10 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Syed Israr Ul
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Zuber
家庭旅遊
2024 年 10 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No issues whatsover, great location & staff are very friendly
Zuber
於 2024 年 10 月住了 5 晚
6/10 一般般
Waseem,MOBILE
2024 年 10 月 25 日
喜歡:整潔度
不喜歡:員工素質
Check in staff ignored us. I did not feel welcome at all. There was 3 people at the check in counter, one was busy the other two were busy chatting. Room was clean. Hotel is old. Bathtub had leak from the roof with Brown water dripping, hope it was not poop water. Over all not too bad but will not stay there again.
Waseem
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Sohail
家庭旅遊
2024 年 10 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in started off a little tedious. Reception staff couldn't find the reservation. But eventually was sorted.
Room description and pictures on expedia are lretty accurate. I booked 2 quads and they were a good size. Beds were singles. Pillows were just tooo thick and plump though.
Both our rooms were on the city side, right on king faisal road so at night there was often a bit of noise
Didnt have breakfast included in the rate, but i went to check the breakfast out one morning and it was pretty basic.
It was an easy enough walk to the Haram from the hotel too
I think overall the question is would i book this hotel again ? I think i would.
Sohail
於 2024 年 10 月住了 7 晚
8/10 不錯哦
Adil Ajaz
家庭旅遊
2024 年 10 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel to stay
Adil Ajaz
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Ali Azhar
親子旅遊
2024 年 10 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, 3-5 min walk to masjid e Nabvi. Best price for such a location. Hotel was really nice and the staff were very accomodating.
Ali Azhar
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Muhammad
2024 年 9 月 20 日
Muhammad
於 2024 年 8 月住了 9 晚
4/10 不太好
Mohammed
親子旅遊
2024 年 9 月 1 日
不喜歡:整潔度和員工素質
Reception staff was not friendly.
Mohammed
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Tahir
2023 年 12 月 18 日
不喜歡:整潔度
Tahir
於 2023 年 12 月住了 5 晚
6/10 一般般
Abdullah
家庭旅遊
2023 年 12 月 5 日
We booked 2 rooms with 2 beds. Requested same floor. They gave us three bed tiny rooms. Extra bed for what? No place for suitcases. One room on 6th and other on 14th. There could have been better options but our trip was last minute plan. Not a good choice