6/10 Okay
Mohsin
Traveled with family and small children
2024/12/2
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Al Kiswah Tower Hotel and found it to be quite economical, especially when compared to other hotels near the Haram. This made it a great budget-friendly option without sacrificing too much in terms of quality.
On the positive side, the hotel is quite new and in great condition. The lifts were efficient and had no issues, which I found to be a big plus. Additionally, I must mention Sultan, one of the staff members, who was extremely helpful in arranging a taxi for my family—his assistance made our trip much smoother.
However, I was disappointed with the cleanliness of the bed sheets. Upon entering the room, I noticed small marks and hairs on the sheets, which clearly indicated they hadn't been changed from the previous guests. This was especially concerning as I was traveling with kids, and a clean environment is crucial for our comfort and peace of mind.
Despite this setback, the positives, like the hotel's modern amenities and the affordability, make it a strong option. If they improve on the room cleanliness, I'd eagerly recommend Al Kiswah Tower Hotel to others seeking an economical stay with reliable facilities.
Mohsin
Stayed 2 nights in Nov 2024