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Candeo Hotels Matsuyama Okaido

3.0 star property
Find your perfect blend of shopping therapy and relaxation with on-site massages.

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Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Interior entrance
Lounge
Spa
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 6.04 Ping (20 square meters)
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 5.14 Ping (17 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa King Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 5.14 Ping (17 square meters)
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, desk, blackout drapes, soundproofing

Executive Room, Non Smoking (Sofa King)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 6 Ping (20 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Wide-Desk Double Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 5.14 Ping (17 square meters)
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 5.14 Ping (17 square meters)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 6.04 Ping (20 square meters)
  • Hill view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Double Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 5.14 Ping (17 square meters)
  • City view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004

What's nearby

  • Matsuyama Castle Ropeway - 6 min walk
  • Matsuyama Castle - 12 min walk
  • Dogo Park - 3 min drive
  • Shiki Memorial Museum - 3 min drive
  • Dogo Onsen - 3 min drive

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 8 min drive
  • Matsuyama Airport (MYJ) - 18 min drive

Restaurants

  • ‪つけめん 蔵木 - ‬2 min walk
  • ‪麺鮮醤油房周平 - ‬1 min walk
  • ‪ricarica - ‬1 min walk
  • ‪Live Cafe Bar ものおと - ‬1 min walk
  • ‪びいどろ - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Hotel near Dogo Onsen
You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), multilingual staff, and a vending machine
  • An elevator and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Is Candeo Hotels Matsuyama Okaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Matsuyama Okaido?

Candeo Hotels Matsuyama Okaido doesn't offer parking.

What time is check-in at Candeo Hotels Matsuyama Okaido?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Matsuyama Okaido?

Check-out is at 11 AM.

Where is Candeo Hotels Matsuyama Okaido located?

Located in Okaido, this hotel is steps from Akiyama Brothers Birthplace and 1.5 mi (2.4 km) from Dogo Onsen. Saka no Ue no Kumo Museum and Bansuiso are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes.

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Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jarome

A nice quiet place to stay for a day trip or longer :)
Stayed 1 night in Nov 2024

8/10 Good

Lancelot

Reasonable price with delicious breakfast and good location
Stayed 4 nights in Sep 2024

10/10 Excellent

?

Very good location
Stayed 1 night in Dec 2024

10/10 Excellent

Yong shin

Located at the central part and easy to visit the famous tourist attractions.
Stayed 1 night in Sep 2024

8/10 Good

Miyagi

Breakfast at 13 floor so good!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cameron

Great stay in Matsuyama
Everything was very clean and nice. There was a very good selection of Japanese breakfast items and great views from the eating area. The staff was very welcoming and there was one person that spoke good English to help with questions. The room was a little small, but very clean and comfortable. Hotel is located right in the center of the downtown area and a very short walk from the okaido shopping area. Easy access to lots of different food and shops.
Stayed 3 nights in Oct 2024

8/10 Good

Anika

Rooms feel a bit dated and stuffy
We were impressed when entering the hotel as the lobby was new and spacious. The rooms however are small and feel a bit dated. The bathroom had a smell. The windows cannot be opened hence it always feels a bit moist and stuffy in the room. The staff at the reception was excellent and very helpful. 5 stars for them!
Stayed 3 nights in Nov 2024

8/10 Good

Neslihan

The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff
Stayed 2 nights in Nov 2024

8/10 Good

Koji

Smell is a very little but it can be cleaned to take badly odor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoshie

駐車場は4箇所回り、ようやくとめられました。 最後の1箇所も残り１台でヒヤヒヤしました。 この日は特別に何かあって駐車場が少なかったのかもしれませんが、 事前に詳しく教えていただければありがたかったです。
Stayed 1 night in Feb 2025

6/10 Okay

ミチル

Liked: Property conditions & facilities
トイレ
Stayed 2 nights in Feb 2025

8/10 Good

CHIAKI

ホテル内清掃が行き届いて良かったです
Stayed 1 night in Feb 2025

8/10 Good

KEIJI

お風呂が良かった
Stayed 1 night in Feb 2025

10/10 Excellent

チナツ

スタッフの対応が凄く嬉しかったです どこがお勧めなのか いろんなお話でき楽しい旅となりました ありがとうございます
Stayed 1 night in Jan 2025

10/10 Excellent

ともよ

Stayed 1 night in Feb 2025

8/10 Good

Toshihito

大浴場もあり満足
Stayed 1 night in Feb 2025

10/10 Excellent

Shoyu

大浴場、サウナがあり良かった。
Stayed 1 night in Feb 2025

10/10 Excellent

ももこ

悪天候の為予定変更があり急でしたがスムーズに予約する事が出来ました。 子供の館内着のサイズ変更をお願いするとすぐに対応していただけました。 提携パーキングの支払いを受付ですると安くなります。 他の口コミにもあるように朝のブュッフェにある鯛茶漬けが美味しかったです。
Stayed 1 night in Feb 2025

6/10 Okay

Lucia

整體上都滿意，但我們住的房間的床褥可能有點舊，所以床褥太軟，躺下很難坐起。
Stayed 1 night in Feb 2025

10/10 Excellent

???

周辺地域に飲食店やコンビニ、レンタカーなど密集していて便利だった
Stayed 3 nights in Feb 2025

8/10 Good

Yuko

大浴場もあり気持ちよく使わせていただきました。スタッフの方々も皆親切丁寧で満足しています。 ひとつだけ…こちらのホテルは13階にフロント、大浴場、レストラン、ランドリーがあります。チェックインの際全員大きな荷物を持って13階までエレベーターで上がり、チェックイン後に下階の客室へ移動する為、とにかくエレベーターが大混雑します。時間帯によってはあまりにエレベーターが来なくて焦ったり…待ち時間が全く読めませんでした。 大浴場、レストランもある為、13階はとにかく大混雑な印象しかないです。
Stayed 2 nights in Feb 2025

8/10 Good

ともこ

サウナ無く残念でしたが、総合的に居心地良かったです。接客はどの方も素晴らしい。
Stayed 1 night in Feb 2025

10/10 Excellent

takahiro

清掃が行き届いており、展望浴場も素晴らしいと思う
Stayed 2 nights in Feb 2025

10/10 Excellent

Miki

松山に行ったおりには使わせてもらっています。お部屋は使いやすく静かで、スタッフも良く、大浴場は夜中も使えて嬉しい。立地がとても良く行動しやすく、近くには飲食店もたくさんで便利なホテルです。
Stayed 1 night in Feb 2025

4/10 Poor

ひかる

Liked: Cleanliness
Disliked: Property conditions & facilities
トイレの便座が冷たかったのは残念でした。 また、宿泊した部屋の電球が切れていました。
Stayed 1 night in Feb 2025