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"The hotel was very nice and clean "

"Amazed of the cleanliness, safety of the property, food was amazing, the only thing i have to comment was after checking in they the front desk gave us a coupon to eat dinner or lunch, so we did choose dinner , we went to the restaurant and got seated, there was a buffet i ask the waitress if we can start, she said to wait about 15 to 20 min we were waiting like a fool no water was served and still waiting until the waitress came back and said, we can order ala carte, my kids order and a guy water ask ask if we would like the buffet, by then I'm frustrated just eat a little and left my kids i lost my appetite. My say they should have communicated before we were send to the restaurant seating looking like a fool. That's unacceptable. "