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Ascott Macau

4.5 star property
Luxury hotel with 3 restaurants and a fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ascott Macau

46-inch TV with cable channels
Indoor pool, outdoor pool
Lobby
Deluxe Room, 1 King Bed | Free minibar items, in-room safe, desk, iron/ironing board
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is NT$4,754
NT$5,467 total
includes taxes & fees
Oct 13 - Oct 14
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Washer/dryer
Hair dryer
Designer toiletries
Private bathroom
  • 9.98 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Washer/dryer
Private bathroom
Bathrobes
Hair dryer
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Noble Suite

Noble Suite | Free minibar items, in-room safe, desk, iron/ironing board

Noble Suite

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Washer/dryer
Bathrobes
Private bathroom
Separate bathtub and shower
  • 13.6 Ping (45 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Free minibar items, in-room safe, desk, iron/ironing board

Executive Suite

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Washer/dryer
Bathrobes
Private bathroom
Separate bathtub and shower
  • 16.95 Ping (56 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Free minibar items, in-room safe, desk, iron/ironing board

Premier Suite

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Washer/dryer
Separate bathtub and shower
Bathrobes
Hair dryer
  • 22.37 Ping (74 square meters)
  • Sleeps 3
  • 1 King Bed

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Lobby
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The price is NT$3,487
NT$4,062 total
includes taxes & fees
Oct 14 - Oct 15
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About the neighborhood

Map
No. 339 R. Cidade de Braga, Nape, Macau

What's nearby

  • Lisboa Casino - 11 min walk
  • Macau Fisherman's Wharf - 12 min walk
  • Macau Tower Convention and Entertainment Centre - 19 min walk
  • Senado Square - 2 min drive
  • Ruins of St. Paul's Cathedral - 4 min drive

Getting around

  • Zhuhai Station - 12 min drive
  • Macau Intl. Airport (MFM) - 10 min drive

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬4 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬11 min walk
  • ‪Café Esplanada 咖啡苑 - ‬4 min walk
  • ‪華星冰室 - ‬4 min walk
  • ‪酸辣粉 - ‬10 min walk

About this property

Ascott Macau

Luxury hotel in the city center
Near Lisboa Casino and Ruins of St. Paul's Cathedral, Ascott Macau provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • A banquet hall, an elevator, and luggage storage
  • Meeting rooms, multilingual staff, and concierge services
  • A 24-hour front desk, free newspapers, and a front-desk safe
Room features
All 110 rooms feature comforts such as air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 46-inch TVs with cable channels
  • Microwaves, electric kettles, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Red House Bar&Restaurant
  • Shun Hin
  • The Mix Western
  • The Win

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 46-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool
The property will be renovating from September 20 2024 to September 23 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 517.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: HKD 517.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
No pets and no service animals are allowed at this property

Property is also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Does Ascott Macau have a pool?

Yes, this property has an indoor pool and an outdoor pool. The property will be renovating the pool from September 20 2024 to September 23 2024 (completion date subject to change).

How much does it cost to stay at Ascott Macau?

As of 2024/9/27, prices found for a 1-night stay for 2 adults at Ascott Macau on 2024/10/13 start from NT$4,754, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Macau?

This hotel doesn't offer parking.

What time is check-in at Ascott Macau?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Macau?

Check-out is at noon.

Where is Ascott Macau located?

Located in the heart of Macau, this luxury hotel is within a 15-minute walk of Statue of Guan Yin and Lisboa Casino. Guan Yin Statue Waterfront Park and Macau Cultural Centre are also within 10 minutes.

Ascott Macau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 518 reviews" "
Rating 8 - Good. 229 out of 518 reviews" "
Rating 6 - Okay. 38 out of 518 reviews" "
Rating 4 - Poor. 22 out of 518 reviews" "
Rating 2 - Terrible. 10 out of 518 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Staffs are very friendly Convenient location
Stayed 4 nights in Nov 2023

2/10 Terrible

Chun Pong

Stayed 1 night in Jun 2023

10/10 Excellent

HOI TO FIONA

Stayed 1 night in Jun 2023

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Josh Andrei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was amazing and the staffs are friendly

8/10 Good

Ho chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its value for money !
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Read before you wanna book
No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Jon, Los Angeles

Business traveler
Disliked: Staff & service
I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Stayed 15 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
Stayed 2 nights in Dec 2019

6/10 Okay

Yuk yee Irene

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
Stayed 1 night in Dec 2019

8/10 Good

David, Singapore

Liked: Cleanliness, staff & service, amenities
This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
Stayed 5 nights in Nov 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet sanctuary in a busy casino city
Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Oct 2019

10/10 Excellent

Ben, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms and good location. Breakfast was very subpar though, I didn't even eat it as it looked so unappetizing :( I think it's not run but the hotel but an outside mainland restaurant so the quality of the food and staff were bad. Skip the breakfast and eat somewhere else
Stayed 1 night in Oct 2019

8/10 Good

MA. SUZETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but the buffet breakfast food must be improved to have various choices of viand. The buffet breakfast viand were the same from day 1 to day 5. The fresh fruits are good.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No guest experience oriented hotel
Overall all experience was below expectation and the whole experiences was not matching the brand standards. From check-in, answering phone-call, staff greetings, amenities in room, and cleanliness of facilities are below non-international chain hotel brands.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A staff at the front desk named Stephanie wasn’t nice and was very condescending for no reason... Everything else and everyone else are actually fine. Good space and good amenities. Will come back, just hope that we won’t be served by Stephanie.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property still considered quite new. The living and kitchen area combined is rather big. Overall would see it as quite spacious and well maintained. Liked the fact that it’s not a casino but near to many of the big ones so the free shuttle buses are around, with the nearest being the MGM Macau. There is also a 24hr MacDonalds literally just across the road.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!
Great location across from MGM Macau and within walking distance to Wynn. Really friendly staff. Spacious, elegant and clean Executive Suite. There were a couple of minor problems in the room - such as a difficult to close bedroom door in the suite, and a kitchen without a single kitchen towel.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
one of the worst traveling experience. Several facts: 1. we arrived at the hotel 4:00pm, but were told the room yet available. We got the room at 6:00pm. 2. the A/C is very noisy, much affecting our sleeping. 3. the quilt is smelly, making us unable to sleep. 4. But badly, I found an opened condom plastic pack under basin.
Stayed 1 night in Oct 2019

10/10 Excellent

WaiHang Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and tidy. Breakfast fantastic.
Stayed 1 night in Oct 2019