The staff of the hotel are too young and not experienced. The reception staff changes almost every other day. It is not good for the guests, who look for stability and home feelings. The cleaning staff are not experienced too and throw away my expensive and important tooth bracket when cleaning.
Very nice lake view with birds singing in a chill morning !
Anonymous
於 2019 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2018年11月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view, room spacious and food is delicious in Restaurant.
真實旅客
於 2018 年 11 月住了 2 晚
10/10 有夠讚
Yanlin
2018年11月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view
Yanlin
於 2018 年 11 月住了 1 晚
10/10 有夠讚
W,HK
2018年4月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic !
Big room with good lake and mountain view. Very easy to get there by bus from Luzern station, even with kids. Hotel provided free tickets for the transportation. Breakfast is good.
W
於 2018 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
2018年1月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel with good service
Very quiet comfortable hotel with lake view. Staff provide very good service. Free bus service to the town.
真實旅客
於 2017 年 12 月住了 3 晚
10/10 有夠讚
Yun
2017年10月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yun
於 2017 年 10 月住了 2 晚
10/10 有夠讚
Guan
2017年10月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
景色宜人,房间宽敞干净,值得推荐。
景色宜人,房间宽敞干净,前台服务一般,早餐服务很棒。
Guan
於 2017 年 9 月住了 1 晚
10/10 有夠讚
Hsiao-Wei
2016年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good
Hsiao-Wei
8/10 不錯哦
真實旅客
2016年12月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
真實旅客
2016年10月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
Jo,Hong Kong
2016年7月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
Beautiful view, a lake view room recommended, large room, good for families, comfortable facilities, good experience.
Jo
8/10 不錯哦
CHIHMING,TAIWAN
2016年4月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good
Good view, good reception, good design room
CHIHMING
8/10 不錯哦
真實旅客
2016年3月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
TZU-PING
2016年3月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TZU-PING
10/10 有夠讚
真實旅客
2015年11月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We'll be back!
We stayed in the hotel for our honeymoon.
The hotel is definitely an excellent hotel which we'll be back in the future. Staff are friendly and helpful and the location is great with a bus stop just right in front of it. No problem at all even if we were carrying two big luggages and came to Luzern by train. We were assigned to the new building and the room is just gorgeous. The bed is very comfortable which we could sleep well even we were a bit jet lag. Room size is a lot more than enough for two people that we could walk around easily with both of our luggages laid open. Bathroom is very big too with with two big sinks and a nice bathtub.
And of course the best of all is the stunning view. The hotel is situated by the lake and the view is so beautiful that we didn't want to leave the room every morning. It's so heavenly that we felt like we should stay for the view!
We tried the breakfast too and food is of high quality, just like the hotel. Waitress was friendly and would respond to your request promptly. The price is a bit high but it is anyhow a reasonable one in a country which everything is pricy. It's worth spending to have a high quality breakfast with a gorgeous lake view. The view and the ambiance of the restaurant are so relaxing that we spent 2 hours for the breakfast!
All in all, we are in love with the hotel and we'll definitely come back with our families in the future!