Great staff, rooms are very clean and very close to some great restaurants!
Greg
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Helen
情侶出遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a really nice hotel that is conveniently located to the Santa Monica Pier. The hotel room was clean and comfortable, however, it was really noisy as we were located across from the fitness room and above the kitchen so the door to the fitness room start banging around 6am each day and there was a constant humming from AC units. I did mention this the day we checked out and the staff handled it perfectly. The shower appeared to be an eco shower, however, you had to spend double to amount of time to get any benefit. The area around the hotel was clean and the food (breakfast) was lovely with friendly and polite staff. Parking was a little pricey, however this was comped due to the issues with our room which was nice of the staff to do. I was a little disappointed not to receive a free room upgrade as part of the Platinum VIP perk, however totally understand that this was on an availability basis and the room we did have was lovely and we had a partial sea view which is what I paid for. Overall, a lovely staff with some good and bad but this is something you get everywhere. If you are ever placed in room 202, ask to be moved haha!
Helen
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Kathryn
2025 年 3 月 21 日
Kathryn
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Melissa
2025 年 3 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Melissa
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Elizabeth,Columbus
2025 年 3 月 8 日
Elizabeth
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Kellie
家庭旅遊
2025 年 3 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful
Kellie
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Eric,San Antonio
2025 年 2 月 20 日
Eric
於 2025 年 2 月住了 1 晚
6/10 一般般
thomas
情侶出遊
2025 年 2 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I got an email saying I may be upgraded at my check in. Little did I know that I was going to be charged for it. Secondly, $78 to park overnight? Ridiculous, like the $40 amenities charge for something I was never going to use during my 15 hour stay. Lastky, I texted the Valet parking to bring my car to the front of the hotel before I checked out. Shocker, the car wasn’t there. Either the valet driver had been sleeping or just didn’t care. Oh, one last thing. Santa Monica has changed big time since my last stay in January 2020. The amount of homelessness and empty store fronts is as bad as San Francisco. Don’t sleep with your windows open either as the homeless love to yell all night about whatever. Won’t be going back in a hurry.
thomas
於 2025 年 2 月住了 1 晚
10/10 有夠讚
John
2025 年 2 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
John
於 2024 年 11 月住了 1 晚
10/10 有夠讚
LaToya
2025 年 2 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
LaToya
於 2025 年 2 月住了 1 晚
10/10 有夠讚
TIRSO EDUARDO SANCHEZ
2025 年 2 月 6 日
喜歡:整潔度和員工素質
TIRSO EDUARDO SANCHEZ
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Sarah
2025 年 1 月 16 日
喜歡:整潔度、員工素質和設施服務
We love the staff who work at the Viceroy -everyone is very helpful and friendly.
Sarah
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Linda
2025 年 1 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Linda
於 2025 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 1 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you Viceroy!
I stayed with my family over the Christmas holiday Abd the staff at the Viceroy is AMAZING!! BJ and Alex helped me and my kids get the complimentary beach cruisers set up everyday and were so kind. The whole staff helped us feel comfortable on our home away from home fit the holidays!
Checked in on time, but the partial ocean view room was on 3rd floor with view mostly of parking lot and buildings. Called to get it changed and no one answered. Called again and they said there were no other rooms available -even without the partial ocean view. Hard to believe as it's quite big and we checked in early. No coffee maker in room and coffee in the lobby is $6. Pool was too cold whereas down the street people were swimming in their pool. Well decorated and good food. Comfortable beds and clean. Some staff very friendly, others cold. Will try another place next time.
Mary
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Masahiro
2025 年 1 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Masahiro
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Natalie
2025 年 1 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, but I have some reservations
Nice hotel, but several hidden charges you must pay at check in. The area around the hotel is not the nicest, so it’s a bit too pricey for what you actually get. Swimming pool area is tiny.
Natalie
於 2024 年 9 月住了 4 晚
6/10 一般般
Katherine
情侶出遊
2025 年 1 月 3 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Pools are very small, no hot tub. Area around the pools not as pictured and described. I would not consider the restaurant/bar as “a vibrant scene” and we were there on the weekend.
Katherine
於 2024 年 12 月住了 3 晚
10/10 有夠讚
KATHLEEN A
2025 年 1 月 3 日
喜歡:整潔度
KATHLEEN A
於 2024 年 12 月住了 4 晚
8/10 不錯哦
Judith
家庭旅遊
2025 年 1 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
I don’t know why the hotel still gives out small plastic water bottles. Very non eco-conscious. Also, no coffee maker or hot water source in the room. Very poor room service options as well.
Judith
於 2024 年 12 月住了 4 晚
10/10 有夠讚
真實旅客
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Viceroy is a standard
Viceroy is a really great hotel. I have now stayed at the the one in Cabo ( spectacular) and the one in Santa Monica