4/10 Poor
Amy
Traveled with family
2024/11/15
Disliked: Cleanliness, amenities, property conditions & facilities
Charged us a hefty "cleaning fee" yet we had no in-room service, walls/doors had dirty smudges, and we were required to take out our own trash and wash all our dishes by hand because the dishwasher top tray was stuck shut and already full of dishes.
Overall: worn, tired, and neglected. No dishclothes, sponges, or decent potholders. Dirty mugs on shelf. Burned out bulb over kitchen sink, towels so worn there were holes and frayed edges. Despite a shelf of DVDs, there were no instructions for the player (it didn't even appear to be hooked up). A bathroom door wouldn't latch without brute force and loud bang. Given no A/C or de-humidifiers, we had to keep all windows open despite frequent sewer odors from a nearby treatment plant. Many of the vented windows and shades were worn to the point of not opening/closing properly. Needs work!
Amy
Stayed 6 nights in Nov 2024