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"excellent spa, care"

"It's like staying in a historic temple or museum instead of just a hotel. So much cool stuff to see. Great pools, beach, and grounds."

"Great facilities, excellent food and service."

"Good "

"Great facilities. Pool view rooms were very nice. Staff were so friendly and welcoming. The pool area is highlight and focal point of the place. You could spend all day laying around if you wanted to. Gym and day spa were really good too. Best massage I've ever had at the day spa. I didn't want to leave. "

"We loved our stay at Truntum. Good hotel in central area. We've stayed here many times previously when it was Grand Inna Kuta.This time we stayed in cheap budget room, however couldn't fault the service or cleanliness. Staff very friendly & helpful! Special mention of Andi - bell boy at front desk, extremely helpful & friendly!"

"Great"

"Fantastic stay at the Sheraton. Staff were beyond friendly and would do anything to make your stay more comfortable. So friendly and helpful. My son especially loved the animals sculpted from towels little extras like the ukulele in our room every morning after it was made up. Great access to dining and entertainment from the hotel as well. Would absolutely recommend staying here."

"Amazing customer service! From the time we checked in to checking out, the employees were very attentive and helpful. They arranged our return airport shuttle, made sure safety while crossing the street, assisted loading & unloading luggage, etc., Lovely breakfast served in the dining room. Beautiful rooftop pool & hot tub where you can order drinks & food to enjoy. "