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Hotel Las Colinas

3.0 star property
Family-friendly hotel with a full-service spa and a coffee shop

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Las Colinas

Terrace/patio
24-cm TV with cable channels
24-cm TV with cable channels
Terrace/patio
24-cm TV with cable channels
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Breakfast available
  • Laundry
The current price is NT$2,967
NT$3,353 total
includes taxes & fees
Feb 3 - Feb 4

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Triple Room with Terrace

Triple Room with Terrace | Individually decorated, individually furnished, blackout drapes

Triple Room with Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Balcony Family Room

Individually decorated, individually furnished, blackout drapes

Balcony Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Individually decorated, individually furnished, blackout drapes

Junior Suite with Balcony

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
  • 13.60 Ping (45 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Individually decorated, individually furnished, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6.04 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Honeymoon Double Room

Honeymoon Double Room | Individually decorated, individually furnished, blackout drapes

Honeymoon Double Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
  • 18.13 Ping (60 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in Shared Female Dormitory

Individually decorated, individually furnished, blackout drapes

Bed in Shared Female Dormitory

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6.04 Ping (20 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double with Balcony

Standard Double with Balcony | Individually decorated, individually furnished, blackout drapes

Standard Double with Balcony

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bed in Shared Mixed Dormitory

Individually decorated, individually furnished, blackout drapes

Bed in Shared Mixed Dormitory

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 12 Ping (40 square meters)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Family Room with Private Bathroom

Family Room with Private Bathroom | Individually decorated, individually furnished, blackout drapes

Family Room with Private Bathroom

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
  • 7.25 Ping (24 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Family Room with Balcony

Individually decorated, individually furnished, blackout drapes

Family Room with Balcony

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 7.56 Ping (25 square meters)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, blackout drapes

Standard Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Small Double Room

Small Double Room | Individually decorated, individually furnished, blackout drapes

Small Double Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 1 Ping (3 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room | Individually decorated, individually furnished, blackout drapes

Standard Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 10.57 Ping (35 square meters)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room with Balcony

Standard Double Room with Balcony | Individually decorated, individually furnished, blackout drapes

Standard Double Room with Balcony

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room with Terrace

Family Room with Terrace | Individually decorated, individually furnished, blackout drapes

Family Room with Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Individually decorated, individually furnished, blackout drapes

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 6
  • 1 Full Bed(s) and 4 Twin Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

Individually decorated, individually furnished, blackout drapes

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior With Volcano View

Individually decorated, individually furnished, blackout drapes

Suite Junior With Volcano View

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
50M Sur Del Parque Central, 468 Street, between Rte 142 AVE 325, La Fortuna, Alajuela, 21007

What's nearby

  • Baldi Hot Springs - 6 min drive
  • Kalambu Hot Springs - 6 min drive
  • Los Lagos Hot Springs - 6 min drive
  • La Fortuna Waterfall - 10 min drive
  • Arenal Volcano - 22 min drive

Getting around

  • La Fortuna (FON-Arenal) - 4 min drive

Restaurants

  • ‪Chocolate Fusión - ‬3 min walk
  • ‪La Vid Steakhouse & Pizza - ‬5 min walk
  • ‪Rain Forest Café - ‬4 min walk
  • ‪Soda La Hormiga - ‬6 min walk
  • ‪La Fonda 506 - ‬5 min walk

About this property

Hotel Las Colinas

Family-friendly hotel near Baldi Hot Springs
Located close to Kalambu Hot Springs and La Fortuna Waterfall, Hotel Las Colinas provides an airport shuttle, a terrace, and shopping on site. Active travelers can enjoy amenities like fitness classes and cycling at this hotel. Treat yourself to a Swedish massage, aromatherapy, or a facial at the onsite spa. Be sure to enjoy a meal at Balcon Arenal, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, babysitting (surcharge), and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 24-cm HDTVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and eco-friendly cleaning products

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: CRC 6,000 for adults and CRC 4,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Balcon Arenal

Things to do

  • 6 hot springs
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • 6 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 97 ºF
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-cm HDTV with cable channels

Food and drink

  • Cleaning supplies
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CRC 15
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 15000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CRC 5000 per pet, per night, plus a deposit of CRC 2000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Pet-sitting services are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CRC 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CRC 6000 for adults and CRC 4000 for children
  • Airport shuttle fee: CRC 170 per vehicle
  • Pet deposit: CRC 2000 per night
  • Pet fee: CRC 5000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CRC 15 (subject to availability)
  • Late check-out fee: CRC 15000 (subject to availability)
  • Rollaway bed fee: CRC 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Las Colinas Fortuna
Las Colinas Fortuna
Hotel Las Colinas La Fortuna
Hotel Las Colinas
Las Colinas La Fortuna
Hotel Las Colinas Costa Rica/Arenal Volcano National Park
Hotel Las Colinas Hotel
Hotel Las Colinas La Fortuna
Hotel Las Colinas Hotel La Fortuna

Frequently asked questions

Is Hotel Las Colinas pet-friendly?

Yes, Hotel Las Colinas allows cats and dogs (limit 2 total). There's a deposit of CRC 2000 per night and a fee of CRC 5000 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Las Colinas?

As of 2025/2/2, prices found for a 1-night stay for 2 adults at Hotel Las Colinas on 2025/2/3 start from NT$2,967, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Las Colinas?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Las Colinas?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of CRC 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Las Colinas?

Check-out is at 11:00 AM. Late check-out is available for CRC 15000 (subject to availability).

Does Hotel Las Colinas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of CRC 170 per vehicle applies.

Where is Hotel Las Colinas located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Baldi Hot Springs, Kalambu Hot Springs, and La Fortuna Waterfall. Los Lagos Hot Springs and Arenal Volcano National Park are also within 9 mi (15 km).

Hotel Las Colinas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 259 reviews" "
Rating 8 - Good. 84 out of 259 reviews" "
Rating 6 - Okay. 54 out of 259 reviews" "
Rating 4 - Poor. 13 out of 259 reviews" "
Rating 2 - Terrible. 16 out of 259 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple hotel in the central location of La Fortuna with a lot of shops and restaurants nearby. Staff is very friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great breakfast, included. Ashley was so friendly, she made us feel like family.
Stayed 3 nights in Jan 2025

8/10 Good

Craig

Stayed 1 night in Jan 2025

8/10 Good

Veronic

Traveled with family
Nice place in front Arenal! We loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew, Flat Rock

Traveled with family
Liked: Cleanliness, staff & service, amenities
I think most importantly the staff was super friendly and accommodating. They always strived to help with anything you needed whether it was food, reservations, the spa, etc. everything was great and in a great location. Thank you for helping to make our vacation great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Balaji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to all the restaurants. Good views. Value for the money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel with amazing views! This is the second time in many years I’ve stayed here and I can still say it’s a great hotel for the price. Also super convenient to get around la fortuna without needing taxis. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elvis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service, delicious breakfast!
Stayed 2 nights in May 2024

6/10 Okay

Srikanth

Traveled with family
Liked: Cleanliness, staff & service
Good location. Walkable for food and town center. But rooms are tiny and can use updates.
Stayed 2 nights in May 2024

10/10 Excellent

Carey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and will definitely return to this hotel when we are back in La Fortuna. It is in the center of town with lots of good restaurant option nearby. There is a great open patio to hang out in and the restaurant connected to the hotel is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay. The room was clean and quaint. The atmosphere was enjoyable. It was nice to have a secured place to park. The staff were helpful and with our stay we received a simple, yet sufficient breakfast. It was a fabulous location in walking distance to shopping, drinks, and food.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
If you are looking for a five-star hotel with all the amenities, this is not your hotel. But if you are looking for a quaint, well-run hotel that is in the heart that all La Fortuna and the surrounding area has to offer, this is a great experience. I say "experience" instead of "property" because Los Colina's is more than the sum of it's parts. THE GOOD: Great service; perfect location; and a laid-back vibe that is reminiscent of the 60's. You are close to all the area has to offer. There are three floors; the second is a primarly open viewing platform outfitted with tables, chairs, sofas, places to play cards or chess, and a view of the volcano that only a helicopter ride could provide. The other guests were friendly, adding to the vibe. If I was in my 20's or 30's, OR an aging European "Hippie," I would never want to leave. THE NOT SO GOOD: If you are looking for amenities that have become standard in most hotels, some are missing here. It is a three-story hotel, and there is no elevator (the front clerk carried my heavy luggage up the stairs); I was in suite 311, with air conditioning - most rooms have fans for cooling. And my bathroom, although spotlessly clean, looked like it needed to be refurbished for a few decades. Everything worked, it was just old. Summary: If you are looking for the Ritz, or even a Holiday Inn, this ain't it. But if you wish to blend in with the post-60's crowed, and be surrounded with very friendly guests and excellent staff, come here.
Stayed 2 nights in Feb 2024

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendy staff
Stayed 1 night in Feb 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family owned property in the heart of la Fortuna. Staff were lovely and the hotel as described.
Stayed 3 nights in Feb 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Traveling
My stay at the Las Colinas hotel was very comfortable and safe. I stayed 4 nights and found the staff to be very friendly and helpful. Any questions or special requests I had they did whatever they could to support me. The restaurant was very accommodating to my gluten allergy, which was a great relief. The street noise is quite loud during the day but gets quiet around 10 pm. Common areas were being upgraded while I was there, which was nice to see the investment in the property. I would stay again, the location was great to see the highlights of La Fortuna!
Stayed 4 nights in Dec 2023

2/10 Terrible

maggie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property location is excellent and the upper common area is a gem, but a little noisy at night. Staff are very friendly and courteous. Room 28 is clean but smelled overwhelmingly of mildew that dampen our stay. We didn’t ask to change room since the lower common area smelled a little musty also. So we thought all rooms must be about the same.
Stayed 3 nights in Jan 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except the Saturday night 3AM motorcycles.
Stayed 2 nights in Jan 2024

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

shweta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Manisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is right in downtown and 2 min walk to shopping, restaurants. Beautiful park on the corner. You can see volcano from patio and while walking around town. Really good - make to order - breakfast. If you are looking for seclusion, quiet getaway this is not the place because it’s right in town.
Stayed 1 night in Dec 2023