We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot
Roland
於 2023 年 8 月住了 1 晚
8/10 不錯哦
Moise
2023年6月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Moise
於 2023 年 6 月住了 2 晚
6/10 一般般
NOOR HAYATI
家庭旅遊
2022年12月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Strategic Location, dont like- no ironing board and dificult to used the iron
NOOR HAYATI
8/10 不錯哦
Ismail
2022年12月4日
Ismail
於 2022 年 11 月住了 1 晚
4/10 不太好
BASTIAH
情侶出遊
2022年8月10日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable.
*Given stained towel.
*Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room.
*blood stained on the wall and on toilet curtain.
*cigarete smells.
BASTIAH
於 2022 年 8 月住了 4 晚
8/10 不錯哦
Mukhtar
家庭旅遊
2021年11月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mukhtar
於 2021 年 11 月住了 1 晚
4/10 不太好
Min Tze
商務旅客
2021年4月17日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
A terrible experience
I have no idea how this hotel got such high rating before this.
The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification.
I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am.
I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated.
The only consolation is the attitude of the staffs are good.
In nutshell:
1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this.
2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross.
3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast?
4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128.
Don’t stay in this hotel unless you absolutely have to.
Min Tze
於 2021 年 4 月住了 1 晚
8/10 不錯哦
真實旅客
2021年4月9日
真實旅客
於 2021 年 4 月住了 1 晚
2/10 很糟糕
真實旅客
親子旅遊
2021年3月30日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
the man and boy pool site very dirty and my son found berudu in the pool very dirty
真實旅客
於 2021 年 3 月住了 1 晚
8/10 不錯哦
MOHAMAD YUSOF
商務旅客
2020年10月19日
喜歡:整潔度和客房舒適度
quite ok...clean n comfort...staff is average, maybe need more training on customer service
MOHAMAD YUSOF
於 2020 年 8 月住了 3 晚
10/10 有夠讚
Anis
家庭旅遊
2020年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
The besttt hotel
Anis
於 2020 年 9 月住了 1 晚
8/10 不錯哦
ZAKARIA
團體旅遊
2020年9月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
COSY & GOOD LOCATION HOTEL FOR A VISIT TO KT.
The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses.
Cleanliness is ok with the room/hotel.
ZAKARIA
於 2020 年 7 月住了 2 晚
10/10 有夠讚
SITI NURUL IZZIATI
2020年8月21日
SITI NURUL IZZIATI
於 2020 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2020年8月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 8 月住了 1 晚
8/10 不錯哦
Md Johari
團體旅遊
2020年7月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Md Johari
於 2020 年 7 月住了 1 晚
8/10 不錯哦
Muhammad Shawal
2020年5月24日
Muhammad Shawal
於 2020 年 5 月住了 3 晚
6/10 一般般
真實旅客
商務旅客
2020年2月7日
不喜歡:整潔度
A lot of cockroach at room
真實旅客
於 2020 年 2 月住了 3 晚
10/10 有夠讚
真實旅客
商務旅客, 親子旅遊
2020年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything meets my expectation EXCEPT there was a baby cockroach when we turn on the light for the first time. Other than that it was superb.
真實旅客
於 2019 年 12 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2019年12月24日
喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
The hotel looks impressive from the outside. Convenient location. Good service. Breakfast is good. Room needs renovation and more cleanliness. Old, greyish looking bath towels. No toiletries, except for a shower gel dispenser. The TV didn't work (no channels tuned in). Free wifi didn't work in room, only in the lobby. I also saw two cockroaches in the room. Clerk tried to ask me to pay the 10 MYR tax at check out, while I've already paid for it at check in.
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
親子旅遊
2019年12月24日
喜歡:整潔度
Good for me
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯哦
Zul,Kelantan
親子旅遊
2019年12月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worth to pay
Zul
於 2019 年 12 月住了 2 晚
6/10 一般般
Zainai
商務旅客
2019年12月7日
不喜歡:客房舒適度
Revise The Star rating
Expected a good 3*, but it was not. The toilet/shower room is always wet. The airconditional unit located at a bad location.