4/10 Poor
Vicci
Traveled with partner
2024/9/9
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as four * it would be lucky to be 2* in the UK. The uniqueness of this hotel is that they only clean, and I use that term very loosely, between customers! Apparently they say they are saving the planet! The tea and coffee is nearly non existent with a bowl of stale sticky sweets - nothing is replenished. They include a light supper Monday to Thursdays and once it’s gone it’s gone! Don’t worry though because it is really not worth eating anyway! If you get an apartment it is about 150yds down the road in a dingy block totally separate from the hotel which is spread over several buildings. We carried our cases to the top floor because we thought the old service “lift” was for rubbish! The corridor lights only go on as you pass under them which is extremely creepy if you are on your own. All in all avoid this hotel it is expensive, dirty and certainly inappropriate if you are disabled as it is accessed practically everywhere by steep unsafe steps! It is certainly not disabled friendly and would not pass a UK equality access assessment! Also be aware you will have to carry your own luggage up these steps, some which are breaking up, as there is no help from the very limited staff. All in all AVOID THIS HOTEL!
Vicci
Stayed 3 nights in Sep 2024
