Grear proximity to the Plaza. Easy to walk to shopping and excellent food. However, booked a suite for 4. Got 3 towels, and only 1 pillow for the pull out bed. Requested 2 more pillows. Received 1. Both bed and pull out mattresses were terrible. Terribly uncomfortable, not the typical standard of quality I've experienced in all my Marriott stays.
Kenna
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Roberta
2024年6月21日
喜歡:整潔度和員工素質
Roberta
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Stephen
2024年6月21日
Great manager and staff, very helpful!
Stephen
於 2024 年 6 月住了 2 晚
10/10 有夠讚
thomas
2024年6月9日
喜歡:整潔度、員工素質和住宿環境和硬體
thomas
於 2024 年 6 月住了 2 晚
6/10 一般般
Tara
家庭旅遊
2024年5月29日
The hotel is dated and rooms are dark. They are however very spacious, clean and comfortable. The air system in the room is extremely loud making restful sleep difficult.
Tara
於 2024 年 5 月住了 1 晚
6/10 一般般
Glen
寵物同遊, 家庭旅遊
2024年5月24日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Property could use some renovation. Location excellent
Glen
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Angela
家庭旅遊
2024年5月14日
喜歡:整潔度和員工素質
The hotel is in a convenient area but very run down.
Angela
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Kalpesh
2024年5月11日
Kalpesh
於 2024 年 5 月住了 2 晚
4/10 不太好
maria
情侶出遊
2024年5月6日
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
The property was outdated. It felt low quality compared to other Marriott hotels. The elevator was also out of service so good luck if you’re staying on one of the higher floors. Unfortunately I did not see this when booking, and I never got an email saying that the elevator was out of service, even though other people did. If I had received an email, I would have canceled and gotten another hotel. The gate in the parking garage also went down before we got to cross, and it scuffed the top of our car. The breakfast was good and they even had milk alternatives which is nice for lactose intolerant people. The breakfast area is pretty clean, and the hotel overall is too.
maria
於 2024 年 4 月住了 2 晚
4/10 不太好
Blair
家庭旅遊
2024年3月16日
喜歡:員工素質
不喜歡:住宿環境和硬體
This property is quite dated. The pictures on Expedia were deceiving as far as the lobby and rooms are concerned. Our room in general was clean. We did find crumbs and pieces of crackers on the mattress of the pullout bed when making it for our kids to sleep on. The elevator was broken, so we had to carry our luggage up several flights of stairs. The front desk offered to comp us a King bed instead of Queen for the inconvenience. Lots of outside noise (sirens, cars racing) for most of the night. It was ok for a one night stay, but not sure we will return when we visit KC again. We enjoy Residence Inn (just stayed in Chicago several months ago), so we were disappointed when this location wasn’t up to their normal standards.