Amansari Express Hotel

2.0 star property
Hotel with free parking, near Johor Bahru City Square

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December 2024

Photo gallery for Amansari Express Hotel

Exterior detail
Exterior
Superior Twin Room | Desk, free WiFi
Desk, free WiFi
Interior entrance

Reviews

5.6 out of 10

Popular amenities

  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Twin Room

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4.52 Ping (15 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Queen Room (No Window)

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4.24 Ping (14 square meters)
  • Sleeps 2
  • 1 Queen Bed

Triple Sharing

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4.52 Ping (15 square meters)
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room (No Window)

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4.24 Ping (14 square meters)
  • Sleeps 2
  • 2 Twin Beds

Superior Queen

Highlights

Air conditioning
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 4.24 Ping (14 square meters)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
NO 9N JALAN TENTERAM BUKIT MELDRUM, Johor Bahru, Johor, 80300

What's nearby

  • R&F Mall - 11 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min walk
  • Komtar JBCC - 13 min walk
  • Johor Bahru City Square - 14 min walk
  • KSL City Mall - 4 min drive

Getting around

  • Kranji Station - 6 min drive
  • JB Sentral - 12 min walk
  • Seletar Airport (XSP) - 30 min drive

Restaurants

  • ‪Restoran E&Y - ‬5 min walk
  • ‪Reatoran Empire Bistro - ‬12 min walk
  • ‪SDS Classic - ‬14 min walk
  • ‪Boost Juice Bars - ‬14 min walk
  • ‪Eureka Snack Bar - ‬15 min walk

About this property

Amansari Express Hotel

Hotel near Johor Bahru City Square
Located close to Komtar JBCC, Amansari Express Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, concierge services, and a front-desk safe
  • An elevator, multilingual staff, and free newspapers
Room features
All 144 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Cable channels, coffee/tea makers, and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 2012

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Amansari Express Hotel Johor Bahru
Erica Hotel Johor Bahru
Amansari Express Johor Bahru
Amansari Express
Erica Johor Bahru
Erica Hotel
Amansari Express Hotel Hotel
Amansari Express Hotel Johor Bahru
Amansari Express Hotel Hotel Johor Bahru

Frequently asked questions

Is Amansari Express Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Amansari Express Hotel?

Self parking is free at this property.

What time is check-in at Amansari Express Hotel?

Check-in begins at 2 PM.

What time is check-out at Amansari Express Hotel?

Check-out is at noon.

Where is Amansari Express Hotel located?

Located in Central District, this hotel is within a 15-minute walk of R&F Mall, Johor Bahru City Square, and Johor Bahru Customs, Immigration, and Quarantine Complex. KSL City Mall is 2.3 mi (3.8 km) away. JB Sentral is 12 minutes by foot.

Amansari Express Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 7 out of 114 reviews" "
Rating 8 - Good. 25 out of 114 reviews" "
Rating 6 - Okay. 33 out of 114 reviews" "
Rating 4 - Poor. 25 out of 114 reviews" "
Rating 2 - Terrible. 24 out of 114 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

3.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Pillowcases unchanged since several guests ago
Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.
Stayed 1 night in Dec 2019

6/10 Okay

Zhen Cong

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service staff in a hijab was extremely polite and helpful in providing details about food and atm in the vicinity. However, room and corridor had a strong musty smell. Stained bedsheets, unflushed toilet bowl, ants all over the dresser, thick layer of dust on the sofa, black marks all over the basin.
Stayed 1 night in Dec 2019

4/10 Poor

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy environment. Room is dirty. Bedsheets linen is stained with patches. No bathroom towels unless you informed the reception.
Stayed 2 nights in Oct 2019

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flirty dirty and bed sheets filled with blood stains. Counted at least 6 spots with blood patch. Checked out within 20 mins. And staff isn’t surprised at all.
Stayed 1 night in Sep 2019

2/10 Terrible

Ryan, Singapore

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Away. Smelly lobby and room condition is very bad. Receptionist gave my room number to a stanger... very unsafe...
Stayed 1 night in Jul 2019

8/10 Good

YEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Carfield

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Value for money just for sleep.
Just need a place to sleep, sadly the towels was discolorated and old. Should I’ve know, I bring my own towel.
Stayed 2 nights in Dec 2018

2/10 Terrible

Carfield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth staying
if not it is cheap i wont stay again
Stayed 1 night in Dec 2018

10/10 Excellent

Ismawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
A proper hotel will never ask customer to bring their bathing towel to their own room. And the towel was very terrible, can tell that the towel has been used for years. Very thin , flat and slight yellowish. Very Small room as expected. Flooring was'nt carpet and was not clean, very dusty. Bed was alright. Water heater not hot, consider a very rundown place to stay. Will definately not be back again as this price im able to stay in a much better hotel that i used to stay.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst n terrible hotel ever
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel smelly and towel not clean at all. Aircon not cold also. Room noisy
Stayed 1 night in Nov 2018

4/10 Poor

Jack, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
hotel not so clean, overall look old and facilities old.
Stayed 1 night in Nov 2018

10/10 Excellent

jag, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay in just 5min drive to shopping area
Stayed 1 night in Oct 2018

8/10 Good

adrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Rico, JB

Liked: Staff & service
Disliked: Cleanliness, room comfort
-have dirty stain on pillow case, bed sheet and comforter set. -pillow with unpleasant smell. -room wall with a lot spider web.
Stayed 1 night in Oct 2018

4/10 Poor

Sabariah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't feel safe as lady solo traveller.
Write my review earlier. Would like to add..the hot water at shower not working. No fridge. Electric socket near the bed is near broke. The socket at table is under the table..making it hard to boil water at the electric kettle.stayed at Room103... and the Worst of all, someone walked at my window area. Which is pretty freaky feeling when you are one floor above the ground. Turned out he is cleaning the rooftop of a driveway roof. Still I am sure reception would know who will be staying on what room and give us ample warning. I had a very weird feeling that someone would looked into my window...if not for the white shade curtain. Very creepy and freaky feeling I had to go thru all that experience. Never staying there ever again.
Stayed 1 night in Oct 2018

4/10 Poor

Sabariah, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so great.
Sad to say my stay at Erica is not so great. First day I stayed I couldn't sleep the whole night because the bed is so itchy. Asked the hotel to asked someone to changed the bedsheets and pillow case the morning. The shower not working. The electric socket near the bed is broken.. And the worst of all...I stayed at 103. The next day i saw a shadow of a man outside my window. Which is creepy. Turned out he was cleaning the top of the hotel lobby driveway roof. At least let me know there will be someone outside the window. Scare the heck out of me. Lucky the white curtain was closed. Usually I will leave it opened. But that day I closed it. That's why I only saw a shadow. But still it was very scary to think someone can looked into my room. Will never stay at this hotel again..
Stayed 1 night in Oct 2018

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities, room comfort
Thay cleaning lady
The cleaning lady that charged me for tax. She's rude.
Stayed 3 nights in Oct 2018

2/10 Terrible

Cecilia, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

N, SEREMBAN

Liked: Staff & service, property conditions & facilities, room comfort
The hotel location is behind Grand Blue Wave and it is very close to CIQ. Staff was very helpful and very friendly. The room is clean but just don't see the area under the bed. The hotel could improve their cleanliness by using bedsheets, towel of other colors, not white. Standard queen room was a bit small with a small coffee table fit for only 14 inch laptop. In front of the hotel is a food truck area, so very easy to find cheap food. There is also 24hours convinience store within walking distance. Overall, the stay was pleasant for the price, the room also provide bottle drinking water and instant coffee /teas. Plus, if you need to move around, just use Grab coz it is super cheap. Thanks Erica. Very pleasant stay indeed.
Stayed 1 night in Oct 2018

6/10 Okay

Bella, KL

Liked: Cleanliness
I booked room for 3 and when I entered the room, the first thing I saw the wallpaper at the wall. It was torn. The next morning when I had breakfast, the food wasn’t variety. Anyway the malay staff that wore scarf was good! She was so helpful.
Stayed 1 night in Sep 2018