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"Place was great. People were great"

"I frequently return to this hotel due to my family residing in the area. Its convenient location provides easy access to the more rural areas of Western New York, as well as proximity to the highway for trips into the city. I have consistently found the staff to be friendly and helpful, and the rooms are always clean and well-maintained. Additionally, I have had no issues with the Wi-Fi, and the desk in my room has been comfortable for working when needed. Notably, during the Christmas of 2022, I was unexpectedly snowed in at the hotel. The staff handled the situation exceptionally well, implementing measures to ensure everything remained under control and finding creative ways to entertain the children. I always look forward to returning to this hotel during my visits to Western New York."