4/10 Poor
Erin
Traveled with partner
2024/11/17
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Here’s the updated review, revised to reflect your clarifications and stay within the 1500-character limit:
Misleading and Not Worth the Price
My wife and I stayed at the Loch Ness Lodge, and it fell well short of expectations—especially at over $700 CAD per night. While our room offered a view of Loch Ness, the property is not on the lake as the photos suggest. There’s a dried-up pond in front, and to even get near the lake, you must cross a double-lane road with a 60 mph speed limit. Once there, you’re faced with a barrier—there’s no actual lake access. The location is very misleading, especially for a property marketed as a luxury retreat.
Amenities are severely lacking. Breakfast is included, but there’s no other dining (or even a real bar). Guests are directed to the Clansman Hotel, a sister property (3-4 minute walk away), for lunch and dinner options. Oddly, the Clansman, a much cheaper hotel, offers more amenities, including a bar and restaurant. The Lodge itself lacks these basics and has no front desk staff after 10 p.m. Strangely, the staff often ask if you’d like a cheese board during your stay and keep asking / reminding you that they need a few hours' notice.
While the staff were very kind and tried their best with their resources, the overall experience felt more like a two-star stay. Misleading advertising, sparse amenities, and poor value for money made this the most disappointing stop of our trip. We wouldn’t stay here again, even at half the price.
Erin
Stayed 3 nights in Oct 2024