Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Empire Hong Kong Wan Chai
The Empire Hotel Hong Kong
Empire Hong Kong Wan Chai
Empire Hotel Hong Kong Wan Chai Hotel
Empire Hotel Hong Kong Wan Chai Hong Kong
Empire Hotel Hong Kong Wan Chai Hotel Hong Kong
Frequently asked questions
Does Empire Hotel Hong Kong Wan Chai have a pool?
Yes, this property has an outdoor pool.
What time is check-in at Empire Hotel Hong Kong Wan Chai?
Check-in begins at 3 PM.
Where is Empire Hotel Hong Kong Wan Chai located?
Located in Wan Chai, this hotel is within a 10-minute walk of Queen's Road East and Pacific Place. Hong Kong Convention and Exhibition Centre and Victoria Harbour are also within 15 minutes. Gresson Street Tram Stop and Fenwick Street Tram Stop are within a 2-minute walk.
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Empire Hotel Hong Kong Wan Chai Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 94 out of 414 reviews
10 - Excellent
94
Rating 8 - Good. 181 out of 414 reviews
8 - Good
181
Rating 6 - Okay. 91 out of 414 reviews
6 - Okay
91
Rating 4 - Poor. 36 out of 414 reviews
4 - Poor
36
Rating 2 - Terrible. 12 out of 414 reviews
2 - Terrible
12
7.6/10
Cleanliness
7.2/10
Staff & service
10/10
Amenities
7.2/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveler
2019/8/7
Great hotel in a great location! Clean and spacious room and good breakfast )
Verified traveler
Stayed 1 night in Apr 2019
8/10 Good
Verified traveler
2019/3/14
特に問題もなく良かった。
Verified traveler
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
2019/2/1
Verified traveler
Stayed 1 night in Jan 2019
10/10 Excellent
Verified traveler
2018/12/14
In Hong King on business. Walking distance to the Wan Chai MTR station and the convention center. Excellent breakfast. Fine place to stay.
Verified traveler
Stayed 3 nights in Dec 2018
10/10 Excellent
Verified traveler
2018/12/2
Thanks for great stay. Friendly staff.. Stacy was very helpful in organising room upgrades.
I lost HK $2000 in the lobby which was returned to reception and ultimately to me which was wonderful.
Verified traveler
Stayed 3 nights in Nov 2018
8/10 Good
Verified traveler
2018/8/13
received a room upgrade - nice
Verified traveler
Stayed 2 nights in Aug 2018
10/10 Excellent
Randy, Topeka, KS USA
2018/7/30
Very convenient to shopping and restaurants The rooms are clean and spacious. a great value for the cost in Hong Kong.
Randy
Stayed 1 night in Jul 2018
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
4/10 Poor
sharkey, sydney
2015/12/16
great location for entertainment and transport
have stayed at this hotel on 5 different occasions, always polite and helpful. this time though I had credit card trouble, the banks not the hotels problem, after discussing prob with hotel manager and organising to fix next day or just pay cash, I returned to hotel very late that evening to be locked out of my room and lifts, approached different manager whom wouldn't let me in room unless I paid for the night?????????? paid cash... same prob next day....pretty laid back person but blew up massive, not the right way to be treated.......
sharkey
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
8/10 Good
Marcus, Hamburg
2015/11/17
Mitten im Leben + gutes Preis-Leistungsverhältnis
HongKong war sehr ausgebucht und ich wollte gerne für das Wochenende in die City, der Preis war gut (Expedia-Fehler mal ausgeklammert). Es gab ein Upgrade in den 21. Stock (ganz oben), Zimmer wie immer in Hong Kong nicht groß, aber okay! Smartphone für die freie Nutzung war nett, lokale Anrufe und einige Länder (US ...) waren inclusive (Deutschland nicht!). Der Pool war okay, das Wetter hat leider nicht mitgespielt.
Frühstück ist sehr üppig - hier wird alles angeboten, was die internationalen Gäste wünschen könnten (von Nudeln bis zum Butterhörnchen).
Sehr zufrieden, Service (icl.Tageszeitung) gut, Lage Top (MTR Wan Chai 150 Meter/Tram (Ding Ding) 100 Meter, Busse rund herum. Das Hotel ist nicht nagelneu, aber gut in Schuss!
Marcus
This review was submitted before 2018 and has not been verified.
4/10 Poor
JeanL
2015/11/12
Liked: Room comfort
Disliked: Staff & service
Horrible experience
Hotel gave us a room with faulty tv set & no aircon, but promised to fix it by the time my dad & I were back at night. However, it wasn't fixed as what they claimed. And forced us to change to a double bed room instead of twin bed for that night, as they didn't have twin bed room available for that night. I had to argue with them and was put on hold for about 10min before they agreed to change to a twin bedroom for us. It was 30min later when we got another call saying the room was ready, however, it wasn't ready and we had to stand/ wait outside the new room for another 10min while they tried to get the room ready.
Extremely bad experience, will never stay in this hotel again, considering how they treat frequent/ returning guests.
JeanL
This review was submitted before 2018 and has not been verified.
8/10 Good
Rick, Melbourne Australia
2015/11/2
Excellent ,clean hotel only bathroom small
I have been there before and it's very good hotel, very central to all venues
Rick
This review was submitted before 2018 and has not been verified.
8/10 Good
silkcut7
2015/10/30
Free Mobile Phone
Located at the Central. Easily accessible. Superb!
silkcut7
This review was submitted before 2018 and has not been verified.
Convenient hotel but subpar on service and comfort
Hotel is rated at 4 star but it is only between a 2 to a 3 star in US standard. Only the lobby looks like a 4 star hotel. The hallway is narrow and dim. The room, the carpet, and bathroom is marginally clean. Room service did not give us the two bottles of water on the second day. I called room service, waited one hour and no one showed up. Called the front desk again and 15 minutes later got our water from the room service. We were on the 15th floor and could still hear the music and noises from the bars on Lockhart road. It was not super loud but noticeable. The beds and pillows were too soft. The swimming area was not appealing.
Andrew
This review was submitted before 2018 and has not been verified.
8/10 Good
Stefan H.
2015/10/25
Tolle Lage in Wan Chai
super Hotel mit super tollem Bett
hervorragender Schlafkomfort
Stefan H.
This review was submitted before 2018 and has not been verified.
10/10 Excellent
Noel
2015/10/18
Excellent hotel
Excellent hotel and staff for our stay over in Hong Kong. Couldn't be happier with the hotel. The Gymi has hopeless equipment.
Noel
This review was submitted before 2018 and has not been verified.
6/10 Okay
RD
2015/10/12
Disliked: Cleanliness
HK trip
Location is decent, although room wasn't all that clean. Carpets and curtains are probably have not been replaced or cleaned in past decade. this is a not a 4 star hotel more like 1.5. Towels and sheets all had steins on them and even when they were replaced still the same. The place itself is really old. Room was small but decent size. Either stay at Central or Causeway districts.
RD
This review was submitted before 2018 and has not been verified.
6/10 Okay
Eric, HK
2015/10/2
Nice Location
Smooth check in. Room was spacious and comfortable bed. Staff were nice and helpful when making enquiry. Location is strategic to all shopping malls and eating.
Eric
This review was submitted before 2018 and has not been verified.
6/10 Okay
Yuen
2015/9/21
3 stars Hotel
Can't expect much for the money I paid.
Standard room and amenities.
Free handy phone is added advantage if you are 1st time in HK
Yuen
This review was submitted before 2018 and has not been verified.
8/10 Good
Verified traveler
2015/9/17
Great Location
Loved the location!
Close to so many good and cheap restaurants. Handy to MTR. Staff were polite and very helpful. Rooms were clean but small, however I've been spoil in the past with stays in in Vegas.Loved the use of the free phone where I could call free back to the US. I definitely would recommend this Hotel to others.
Verified traveler
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
10/10 Excellent
Vivian
2015/9/6
Good weekend stay
Great location in Hong Kong Island, very close to MTR and airport bus. Clean and good size room, friendly staff.
I had requested for a non smoking double bed room and got what I asked.
Convenient handy phone to use.
Overall good experience and will return again.