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Arrow Hotel

Relax with easy access to zoo adventures. Start your day off right with convenient amenities.

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Photo gallery for Arrow Hotel

Exterior
Exterior
Reception
Reception
Comfort Room | Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is NT$2,929
NT$3,222 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium Room | Desk, free rollaway beds, free WiFi, bed sheets

Premium Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Desk, free rollaway beds, free WiFi, bed sheets

Premium Suite

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Desk, free rollaway beds, free WiFi, bed sheets

Apartment

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Desk, free rollaway beds, free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free rollaway beds, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Desk, free rollaway beds, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed

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Exterior

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9.0 out of 10, Wonderful, 945 reviews
The price is NT$3,597
NT$4,032 total
includes taxes & fees
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About the neighborhood

Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220

What's nearby

  • Basel Zoo - 7 min drive
  • Marktplatz - 9 min drive
  • Congress Center Basel - 9 min drive
  • Basler Muenster - 9 min drive
  • Basel Art Museum - 10 min drive

Getting around

  • Basel St. Johann Station - 8 min drive
  • University Tram Stop - 8 min drive
  • EuroAirport Airport (BSL) - 14 min drive

Restaurants

  • ‪Landhus Wirtshachft zur Windstube - ‬17 min walk
  • ‪China Town - ‬8 min walk
  • ‪Restaurant Mühle - ‬4 min drive
  • ‪La Bufala - ‬3 min drive
  • ‪Villa Winzerpark - ‬4 min drive

About this property

Arrow Hotel

Property highlights
Arrow Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), express check-in, and a vending machine
  • A gift shop, smoke-free premises, and a TV in the lobby
Room features
All guestrooms at Arrow Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers
  • Free extra beds, heating, and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per accommodation, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Pet fee: EUR 9 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Frequently asked questions

Is Arrow Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 9 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Arrow Hotel ?

As of 2025/2/24, prices found for a 1-night stay for 2 adults at Arrow Hotel on 2025/3/9 start from NT$2,929, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arrow Hotel ?

Self parking is free at this property.

What time is check-in at Arrow Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Arrow Hotel ?

Check-out is at 11:00 AM.

Where is Arrow Hotel located?

Situated in Hégenheim, this hotel is within 3 mi (5 km) of St. Theresia, Grand Casino Basel, and Kannenfeldpark. Kirche Allerheiligen and Basel University are also within 3 mi (5 km).

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Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 102 reviews
Rating 8 - Good. 26 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Fantastic hotel, very clean and near to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Outstanding hotel, excellent value for money
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Nice stay
Nice hotell, close to basel by car
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Thank you for a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Very nice hotel
The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Stayed 1 night in Oct 2024

10/10 Excellent

Franca

Modern and very confortable accomodation!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Excellent stay for 6 nights
Confortable, brand new, great AC, lovely room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Julie

Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Excellent etablissement
Stayed 2 nights in May 2024

10/10 Excellent

Manfred

Great location for airport (15min) w/o traffic risk.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahdiar

The young guy at the reception was very helpful and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Stayed 1 night in May 2024

8/10 Good

Anja

Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well. We can highly recommend this place even if we only spend a few hours in the hotel
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Great place, boring breakfast
The breakfast was very dull, not a single vegetable or anything like it, just Bread, cheese, yoghurt, nutellla, few kinds of meat. Service and facilitets was amazing👌
Stayed 1 night in Jun 2024

10/10 Excellent

Yibo

Very comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Moiz

Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer The only thing we didnt like was the separate toilet which had no sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

2/10 Terrible

Roy

Disliked: Staff & service
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024

8/10 Good

Zippora

Charming environment. Nice for a short city vacation or relaxed trip with family, friends or couple. Bit less handy for a busy work trip. Helpful to have one's own means of transport, such as car or bike, because public transport or taxi's are less common in the direct vicinity. Clean, comfortable interior and very friendly and supportive staff. Basel is pretty, active and entertaining but walking around in the villages and outer neighbourhoods is nice too.
Stayed 2 nights in Jun 2024

6/10 Okay

MS

Liked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

6/10 Okay

Patrick

Fine, But could be better.
The reception is not open 24h, you Can enter the hotel in all 24h, But the staff leaves at 21, and then i dont know how we should have checked in if we arrived just 30 minutes later.. (arrived 20:40) The location of the hotel i found quite odd, and the interior design was a bit weird with reception and breakfast in the same room. But then again it is a quite small hotel with only 20 roomie in total. We where a bit dissapointed with the breakfast as there wasn’t many options as described..
Stayed 1 night in Jul 2024

10/10 Excellent

Alessandra

Camere e struttura nuova, tutto molto pulito, colazione dolce e salata. Unico punto a sfavore che per muoversi devi avere l'auto.
Stayed 1 night in Feb 2025

8/10 Good

Steph

Sehr schönes, relativ neues Hotel. Personal sehr freundlich, Zimmer sehr sauber und geräumig. Ein Stern Abzug für: - Dusche ist an dem hinteren Türscharnier undicht und die Dusche selbst ist nicht abfällig gebaut, sodass das Wasser ewig in der Dusche steht. - Wände eher dünn, neben uns wurde über Nacht gestritten und geschrien und man konnte viel mithören. Normale Geräusche waren nicht zu hören und normalerweise schreit auch niemand. Also insgesamt ruhig, wenn niemand streitet und schreit - TV auf französische Region eingestellt über Apple TV. Änderung nicht möglich. Mussten irgendwas anschauen, was in Frankreich gerade oft geschaut wird - teilweise auch nur auf Französisch verfügbar. Insgesamt war es ein sehr schöner Aufenthalt, wir kommen gerne wieder!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Bien situé, très propre, moderne. Petit déjeuner ayant une offre varié et à bon prix (13 euros). Près du tram pour aller à Basel (4 minutes en voiture).
Stayed 1 night in Dec 2024

10/10 Excellent

Ana Maria

Excelente
Excelente hotel. Limpio. Personal amable. Todo se ve nuevo.
Stayed 1 night in Nov 2024