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"We loved Fairmont Orchid! The service was immaculate. Barbie, the manager, took care of an issue we had and made us very happy with our stay! We would stay at this Fairmont anytime we have an opportunity to return to the Big Island. And we would not hesitate to recommend it to friends and family."

"No words to explain how beautiful the stay was.Yes it was expensive.But worth every penny.Hands down my best vacation stay in usa.beautiful ocean views.Relaxing vibes.The restaurants are good.Loved every bit of my vacation,.Will return for sure"

"Amazing "

"Great location. Friendly staff. The restaurant had very good food. "

"Good location. Great and friendly staff."

"Very nice stay! Clean, and staff was very nice! Beautiful views too "

"Excellent place for our family vacation with adult children. Close to golf. I can recommend this resort. "

"The pool was chaotic. It appeared that many locals sneak in to play after school or on the weekend. Learned this firsthand from a mother and daughter one day and another father and son the next. Midweek the pool shenanigan situation was mild and overall had an enjoyable time. Unfortunately things took a turn for the wild side on Saturday. Herds of large families (4-5 children of all ages per group) flocked to the pool. Kids were chucking sand and playing loudly. Having loud kids of my own this is fine - as long as they are paying customers like myself. The hotel is not that large, so you tend to notice those staying at the hotel versus those who pay for a “day pass” or sneak in. Emphasis on the sneak in part due to the lack of Hotel provided wristbands (room keys were also affixed to wristbands). Now kids will be kids - and that’s fine and part of staying at a family friendly resort. What was really insane was on Saturday observing a full blown adult flight attendant walk over to the child’s section of the pool to relieve herself next to where my children were playing in the “sand” section. Considering what I saw was shocking, I walked over to a neighboring sunbather to see if they noticed the same thing to which they confirmed and were in a similar disbelief. Behavior was reported and the attendant was escorted back to her room. Outside of the clientel, the resort was well maintained and the mantas at night were a real treat. Rays by the bay should reopen!!!! "

"Paniolo Greens was peaceful and very quiet. We had a fully stocked kitchen and the beds were really comfortable. Very well kept and extremely clean property. "