Shangri-La Guilin Reviews, Deals & Photos 2024

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Luxury Guilin hotel in Qixing with 2 restaurants

Choose dates to view prices

Dates

November 2024

December 2024

Horizon, Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Breakfast available

Spa

Parking included

Air conditioning

NT$3,656 total

includes taxes & fees

Dec 1 - Dec 2

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 31 of 31 rooms

Horizon, Room, 2 Twin Beds, City View

Highlights

Separate dining area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

City view
Sleeps 3
2 Twin Beds

Executive Room, 2 Twin Beds, Terrace, Mountain View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Mountain view
Sleeps 3
2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

City view
Sleeps 3
2 Twin Beds

Horizon, Room, 2 Twin Beds, River View

Highlights

Separate dining area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

River view
Sleeps 3
2 Twin Beds

Horizon, Room, 1 King Bed, City View

Highlights

Separate dining area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

City view
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

River view
Sleeps 3
2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Pillow menu

River view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

River view
Sleeps 3
1 King Bed

Horizon, Room, 1 King Bed, River View

Highlights

Separate dining area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

River view
Sleeps 3
1 King Bed

Executive Room, 1 King Bed, Terrace, Mountain View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Mountain view
Sleeps 3
1 King Bed

Executive Suite, 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Pillow menu

City view
Sleeps 3
2 Twin Beds

Deluxe Family Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

City view
Sleeps 3
1 King Bed

Lulu Theme Deluxe Tent Room

Sleeps 2
1 King Bed

Horizon King

Sleeps 2
1 King Bed

Executive Room - Mountain-View (Double bed) (Balcony)

Sleeps 2
1 King Bed

Deluxe King

Sleeps 2
1 King Bed

Deluxe Rive View Twin

Sleeps 2
2 Twin Beds

Two Deluxe Rooms Inter-Connecting

Sleeps 4
1 King Bed and 2 Twin Beds

Presidential Suite

Sleeps 2
1 King Bed

Deluxe River-view Queen Room

Sleeps 2
1 King Bed

Horizon River View King

Sleeps 2
1 King Bed

Executive Room - Mountain-View (2 beds) (Balcony)

Sleeps 2
2 Twin Beds

Lulu Theme Balcony Garden Family Room

Sleeps 2
1 King Bed

Family Room

Sleeps 2
1 King Bed

Lulu Theme Deluxe Family Room

Sleeps 2
1 King Bed

Executive Double Suite

Sleeps 2
1 King Bed

Horizon River View Twin

Sleeps 2
2 Twin Beds

Featured Suite

Sleeps 2
1 King Bed

Horizon Twin

Sleeps 2
2 Twin Beds

Deluxe Twin

Sleeps 2
2 Twin Beds

Similar properties

Pool

Parking included

Free WiFi

Restaurant

NT$3,123 total

includes taxes & fees

Dec 1 - Dec 2

About the neighborhood

111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004

What's nearby

Lijiang Folk Customs Garden - 2 min drive
Seven-Star Park - 5 min drive
Reed Flute Cave - 5 min drive
Elephant Trunk Hill - 7 min drive
Wanda Plaza - 8 min drive

Getting around

Guilin North Railway Station - 10 min drive
Guilin (KWL-Liangjiang Intl.) - 41 min drive

Restaurants

‪茶源居茶行 - ‬4 min walk
‪桂林迥龙山宾馆 - ‬5 min walk
‪旧时光咖啡店 - ‬5 min walk
‪桂林米粉北极广场店 - ‬4 min walk
‪金羚大排档 - ‬10 min walk

About this property

Shangri-La Guilin

Luxury family-friendly hotel located in Qixing

A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at Shangri-La Guilin. Indulge in a massage, a body treatment, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the health club; the property also has a playground, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Other perks include:

A seasonal outdoor pool and an indoor pool
Free self parking
Limo/town car service, buffet breakfast (surcharge), and extended parking
Express check-out, babysitting (surcharge), and meeting rooms

Room features

All 439 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.

Extra conveniences in all rooms include:

Childcare services and free infant beds
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Bathrooms with designer toiletries and separate tubs/showers
37-inch HDTVs with premium channels
Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Extended parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas

Restaurants on site

Li Cafe
Lobby Lounge
Shang Palace
U Bar

Things to do

Arcade/game room
Children's club
Children's pool
Fitness classes
Full-service spa
Health club
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Steam room
TV in common areas

Family friendly

Arcade/game room
Children's club (surcharge)
Children's pool
Free crib
Free supervised activities for children
In-room babysitting (surcharge)
In-room refrigerator
Indoor pool
Playground
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center
Meeting rooms

Outdoors

Garden
On a river

Full-service spa

8 treatment rooms
Facials
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (60 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchairs on site

1 building
7 floors
Banquet hall
Built in 2009
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch LCD TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 350.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from June to September

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Shangri-La

Guilin Shangri-La Hotel

Shangri-La Guilin

Shangri-La Guilin Hotel

Shangri-La Hotel Guilin

Shangri La Hotel Guilin

Shangri-La Guilin Hotel

Shangri La Hotel Guilin

Shangri-La Guilin Guilin

Shangri-La Guilin Hotel Guilin

Frequently asked questions

Does Shangri-La Guilin have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Shangri-La Guilin?

As of 2024/11/5, prices found for a 1-night stay for 2 adults at Shangri-La Guilin on 2024/12/1 start from NT$3,136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Guilin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Guilin?

Self parking is free at this property.

What time is check-in at Shangri-La Guilin?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Guilin?

Check-out is at noon.

Where is Shangri-La Guilin located?

This family-friendly Guilin hotel is located on the riverwalk, within 2 mi (3 km) of Mulong Lake, Lijiang Folk Customs Garden, and Wanda Plaza Diecai Guilin. Guilin Taohua River and Guilin Jiefang Bridge are also within 3 mi (5 km).

Shangri-La Guilin Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Geisy

Traveled with family and small children, Traveled with group

2024/10/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

6/10 Okay

Robert

Traveled with partner

2024/10/18

Liked: Staff & service

Disliked: Property conditions & facilities

We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.

Stayed 4 nights in Oct 2024

10/10 Excellent

Sorcha

2024/5/30

Stayed 1 night in May 2024

10/10 Excellent

thierry

Traveled with family

2024/5/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

friendly staff and no hassle

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

2024/4/16

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 2 nights in Apr 2024

8/10 Good

Lai Shu

Traveled with group

2023/9/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.

Stayed 3 nights in Sep 2023

10/10 Excellent

Xia

Traveled with family and small children

2023/6/16

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and service. Nice breakfast with variety of options.

Stayed 4 nights in Jun 2023

8/10 Good

Victor

Traveled with group

2021/7/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and in good location. Highly recommended for a short stay.

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family

2021/3/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family

2020/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun time

Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group

2019/11/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Breakfast

Stayed 2 nights in Oct 2019

10/10 Excellent

Withbert

2019/10/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

2019/10/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic, beautiful room. Great staff perfect service

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

2019/9/14

Stayed 1 night in Aug 2019

6/10 Okay

Grainne, Foshan

2019/9/9

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

2019/8/17

Stayed 8 nights in Aug 2019

10/10 Excellent

Monica

2019/8/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

10/10 Excellent

dod

2019/7/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location Check in was excellent. My room was spotlessly clean and very well appointed. The view was amazing. The staff at the hotel were first class, courteous, faultlessly polite and extremely efficient. I would have liked to have stayed longer and will surely be back

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family

2019/7/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully decorated, combining Chinese style motifs with Western comfort. Spacious room and bathroom. Comfortable bed. The hotel picked us up in a transfer van. The trunk perfectly fit 5 carryon suitcases and a few soft bags. He was waiting with a sign just as promised.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner

2019/7/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Residing in Beautiful Guilin, Guangxi, the staff endeavoured to my my partners birthday special. I am very thankful and happy about that. Also, the Shang Palace, Chinese restaurant on the group floor was excellent and we visited every night to enjoy nice clean Chinese cuisine.

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

2019/7/6

Stayed 2 nights in Jun 2019

10/10 Excellent

Mary

2019/6/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2019

10/10 Excellent

Annie, Florida

Traveled with partner

2019/6/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was exceptional and the hotel was sparkling clean. Also a great location.

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family

2019/6/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family enjoyed our stay at the Shangri-La Hotel in Guilin very much. The hotel is located right next to the river and the river views (particularly at sunset) were breathtaking. It is located a bit outside of the center of town, but within walking distance (along the river) or a short taxi ride away. While the hotel seemed to be quite full - it seemed empty at the same time. That is both a compliment and a critique - as it was quite tranquil, but also a few areas seemed to be either closed or not in operation. Overall, we would readily stay at this hotel again.

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

2019/6/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2019

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Shangri-La Guilin

Choose dates to view prices

Photo gallery for Shangri-La Guilin

Reviews

Wonderful

Popular amenities

Room options

View all photos for Horizon, Room, 2 Twin Beds, City View

Horizon, Room, 2 Twin Beds, City View

Highlights

View all photos for Executive Room, 2 Twin Beds, Terrace, Mountain View

Executive Room, 2 Twin Beds, Terrace, Mountain View

Highlights

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View

Highlights

View all photos for Horizon, Room, 2 Twin Beds, River View

Horizon, Room, 2 Twin Beds, River View

Highlights

View all photos for Horizon, Room, 1 King Bed, City View

Horizon, Room, 1 King Bed, City View

Highlights

View all photos for Deluxe Room, 2 Twin Beds, River View

Deluxe Room, 2 Twin Beds, River View

Highlights

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Highlights

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View

Highlights

View all photos for Executive Room, 1 King Bed, Terrace, Mountain View

Executive Room, 1 King Bed, Terrace, Mountain View

Highlights

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds

Highlights

View all photos for Deluxe Family Room

Deluxe Family Room

Highlights

View all photos for Lulu Theme Deluxe Tent Room

Lulu Theme Deluxe Tent Room

View all photos for Horizon King

Horizon King

View all photos for Executive Room - Mountain-View (Double bed) (Balcony)

Executive Room - Mountain-View (Double bed) (Balcony)

View all photos for Deluxe King

Deluxe King

View all photos for Deluxe Rive View Twin

Deluxe Rive View Twin

View all photos for Two Deluxe Rooms Inter-Connecting

Two Deluxe Rooms Inter-Connecting

View all photos for Presidential Suite

Presidential Suite

View all photos for Deluxe River-view Queen Room

Deluxe River-view Queen Room

View all photos for Horizon River View King

Horizon River View King

View all photos for Executive Room - Mountain-View (2 beds) (Balcony)

Executive Room - Mountain-View (2 beds) (Balcony)

View all photos for Lulu Theme Balcony Garden Family Room

Lulu Theme Balcony Garden Family Room

View all photos for Family Room

Family Room

View all photos for Lulu Theme Deluxe Family Room

Lulu Theme Deluxe Family Room

View all photos for Executive Double Suite

Executive Double Suite

View all photos for Horizon River View Twin

Horizon River View Twin

View all photos for Featured Suite

Featured Suite

View all photos for Horizon Twin