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Barceló Guatemala City

4.5 star property
Luxury Guatemala City hotel in Zona 9 with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, sun loungers
Exterior
View from room
Restaurant
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Pool
  • Hot Tub
  • Parking included
  • Spa
The price is NT$2,151
NT$2,624 total
includes taxes & fees
Dec 22 - Dec 23

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout drapes, iron/ironing board

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
Bathrobes
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Wyndham Garden Guatemala City
Hot Tub
Breakfast included
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1005)
The price is NT$2,154
NT$2,628 total
includes taxes & fees
Dec 21 - Dec 22
Wyndham Garden Guatemala City
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About the neighborhood

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • El Obelisco - 11 min walk - 0.9 km
  • La Aurora Zoo - 11 min walk - 0.9 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 18 min walk - 1.5 km
  • Oakland Mall - 19 min walk - 1.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel near Oakland Mall
Located close to Children's Museum and Natural History Museum, Barceló Guatemala City provides a free roundtrip airport shuttle, a poolside bar, and a terrace. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Multilingual staff, an elevator, and a reception hall
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 397 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 19 2024 to October 31 2024 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Does Barceló Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Barceló Guatemala City?

As of 2024/11/21, prices found for a 1-night stay for 2 adults at Barceló Guatemala City on 2024/12/22 start from NT$2,151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Guatemala City?

Self parking is free at this property.

What time is check-in at Barceló Guatemala City?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of USD 60.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Barceló Guatemala City?

Check-out is at noon. Late check-out is available for USD 60.00 (subject to availability).

Does Barceló Guatemala City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4 AM–11 PM at scheduled times.

Where is Barceló Guatemala City located?

Located in Zona 9, this luxury hotel is within 1 mi (2 km) of Children's Museum, Oakland Mall, and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1839 out of 2575 reviews" "
Rating 8 - Good. 426 out of 2575 reviews" "
Rating 6 - Okay. 142 out of 2575 reviews" "
Rating 4 - Poor. 70 out of 2575 reviews" "
Rating 2 - Terrible. 98 out of 2575 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARLON

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the breakfast was delicious!!
Stayed 1 night in Nov 2024

10/10 Excellent

Naira

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! We always have the best experience in this place!
Stayed 1 night in Nov 2024

6/10 Okay

Sofiya, Langley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old hotel conveniently located close to the airport. The room was clean, and the bed was comfy. Free shuttle is convenient. That’s where the good list finishes. The food was not good - do not eat there. Lots of other wonderful options around. Nothing actually works: plugs in the room are falling out, ac is very noisy, fridge was not plugged and the ice machine on our floor didn’t work. We were lucky to arrive early, and it still took about 15 minutes to check in, even though we were “pre checked in” online. What was the point then to waste my time on filling up forms?! There was a line up of 10 people after our check in. It would’ve probably taken them an hour or more to get the room key Our “expedia VIP free drink was a joke - you can only get orange juice or fruit punch for it. Even a cup of coffee instead would’ve been better. Don’t bother. The breakfast was mediocre. Solid 3 stars… The staff didn’t know where was the sauna - it turned out it was “man & ladies” sections on different floors. Jet tub outside had no jets running & was luke warm. In overall, we got a good much needed rest after our flight got canceled, but I Will not stay at this hotel chain again.
Stayed 1 night in Nov 2024

2/10 Terrible

BuildinGuate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Usually love the Barcelo, but this time the check in was incredibly slow…. 45 minutes in line!!!
Stayed 1 night in Nov 2024

8/10 Good

Axel, Gran Canaria

Liked: Staff & service, amenities
We had anice stay friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms so clean and the personal so kind and courteous
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Easy check in and very professional and clean , great dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Jazmeira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, customer service , security and premise.
Stayed 1 night in Nov 2024

2/10 Terrible

Marc

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Incompetence! Did not get what I thought I paid for.
Stayed 1 night in Nov 2024

10/10 Excellent

GISELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló is a very nice place to stay. It will be always my first choice next time. They have a tour agency at the lobby that is a plus plus I scheduled 3 tour it were excellent a wonderful experience. Thanks Barceló for my nice vacation as a solo traveler.
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like an oasis when I entered. A lovely reprieve from traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Marves, Miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Iliked the convenience. What was lacking was frint desk service, breakfast was terrible and the air-conditioning in the room was tricky. Could not get the right temperature.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Old. Stains in bathroom. Sticky toilet seat. Old shower. Hot and cold water variation. Buzzing ac.
Stayed 1 night in Nov 2024

2/10 Terrible

Silvia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathtub has hair on the floor and all over the pillowcase has make up on
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor of this hotel and I have always had a great experience there.
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Scott M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and while the rooms appeared to be dated to american standards, it was a bit nicer than i expected. The included breakfast and floor 9 snacks were great. I did have a funny experience in the elevator. The elevator malfunctioned shaking significantly while dropping and then came to a jolting stop. I panicked and called for help on the emergency phone. Support staff came and let me out within a few minutes. Someone called and checked on me and then they said they were sending up a gift (which i didnt ask for). This was at 10pm. Thirty minutes later a woman knocked on the door with a few pieces of fruit and an apology card which she read outloud the best she could in her limited english. A for effort i guess! Haha I also had to constantly come down to the front desk for issues realted to my card not working either for my room or to activate the lights. I saw at least one Overall dont expect american level customer service, but most people i dealt with were pleasant. I think for guatamala standards, this hotel is pretty nice.
Stayed 2 nights in Nov 2024

8/10 Good

GABRIELLE

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
This has been my go to hotel in Guatemala City but I was very disappointed this time by their reduced shuttle service. In the past they were always very good about getting guests back and forth to the nearby airport. We also were surprised by how expensive their food service has become.
Stayed 1 night in Nov 2024

10/10 Excellent

Franchesca

Stayed 3 nights in Oct 2024

8/10 Good

TERRI

Traveled with family
Liked: Amenities
It is always a safe place with security in place. Was not happy with cleaning service b/c they reported that i broke coffee pot in room. The charge for the pot was withdrawn after housekeeping manager came up to look, the pot had overflowed and i se towel to clean up. No face cloths in rooms. Had to get a/c fixed also. Everyone was kind
Stayed 2 nights in Nov 2024