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Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel connected to a shopping center in Tianhe with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Guangzhou

46-inch LCD TV with satellite channels, TV, MP3 dock
Cafe
Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, sun loungers
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Gym
    Gym
The price is NT$5,782
NT$6,742 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 18.15 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36.31 Ping (120 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 18.15 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 21.16 Ping (70 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18.15 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32.68 Ping (108 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36 Ping (119 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32.68 Ping (108 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 Ping (69 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Four Seasons Guangzhou
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (420)
The price is NT$8,297
NT$9,674 total
includes taxes & fees
Nov 26 - Nov 27
Four Seasons Guangzhou
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About the neighborhood

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 6 min walk - 0.6 km
  • Grandview Mall - 7 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Tee Mall - 14 min walk - 1.2 km
  • Canton Tower - 5 min drive - 6.1 km

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬4 min walk
  • ‪Wagas - ‬6 min walk
  • ‪The Taikoo Lounge - ‬3 min walk
  • ‪翡翠拉麵小籠包 - ‬5 min walk
  • ‪华辉拉肠 - ‬2 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel near Beijing Road Pedestrian Street
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a facial, a hot stone massage, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and a Michelin star rated meal. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), express check-out, and a reception hall
  • Free newspapers, meeting rooms, and a front-desk safe
  • Multilingual staff, concierge services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 263 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds, and coffee/tea makers

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (CNY 120 per night); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ebony
  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop
  • The Taikoo Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 816.2 per pet, per stay
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Fee for in-room wireless internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired internet: CNY 120 per night (rates may vary)
  • Fee for wireless internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired internet in public areas: CNY 120 per night (rates may vary)
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of 2024/11/21, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on 2024/12/22 start from NT$5,782, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of CNY 816.2 per pet, per stay.

How much is parking at Mandarin Oriental, Guangzhou?

Limited spots are available.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Check-out is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Waterscape Falls In East Station Plaza are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 269 reviews" "
Rating 8 - Good. 47 out of 269 reviews" "
Rating 6 - Okay. 9 out of 269 reviews" "
Rating 4 - Poor. 2 out of 269 reviews" "
Rating 2 - Terrible. 3 out of 269 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Anita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlo

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Mardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
do not want to add any more comments
Stayed 4 nights in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Stayed 4 nights in Aug 2024

10/10 Excellent

ROBERT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Serina

Stayed 5 nights in Apr 2024

8/10 Good

ABDUL RAUF

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Nothing special
Stayed 1 night in Jul 2024

8/10 Good

Byron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alberto, Rahway

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 4 nights in Apr 2024

8/10 Good

PAK HO ERIC

Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facilities and room are very good...
Stayed 5 nights in Mar 2024

10/10 Excellent

Miguel, miami

Stayed 4 nights in Oct 2023

10/10 Excellent

Crisjunel

Stayed 5 nights in Oct 2023

10/10 Excellent

Ana Melissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023

10/10 Excellent

Caleb

Stayed 4 nights in Oct 2023

10/10 Excellent

Abdulmohsen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice hotel
Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Leung Wai Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jingdong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!
Stayed 2 nights in Sep 2023

10/10 Excellent

elaine, Lis angeles

Stayed 4 nights in Sep 2023

10/10 Excellent

Fiona

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023