4/10 Poor
Nesrin
Business traveler, Traveled with family
2024/11/1
We stayed 4 nights at this hotel. First couple nights were so cold and the heater was not working in the room. It was so cold in the room and we couldn't sleep becasue of cold, then the person who was trying to repair the heater brought us a space heater.We use it following nights.
The room was was spacious but very poorly designed. There were no cabinets or drawers. Half of the room was empty. We had to keep everything in our luggages and that was not easy.
The room was not properly cleaned, especially the floors were not properly vacuumed. There was left over dirt and trash on the floor from the previous guest, coke lids, hair, paper/napkin pieces. Those things were never cleaned up during our stay.
The most annoying part was ,although we paid extra for breakfast to be included everyday, on the day we were leaving at 7:30am for the train, the staff didn't let us to take a banana and cup of coffee along with us. I think that was the most bothering part of the overall stay.
Nesrin
Stayed 4 nights in Sep 2024