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Erzherzog Johann Palais Hotel

4.0 star property
Baroque Graz hotel in Graz City Centre with a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Erzherzog Johann Palais Hotel

Interior detail
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Interior detail
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 9.05 Ping (30 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room (Superior)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 13.6 Ping (45 square meters)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 21.16 Ping (70 square meters)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Sackstraße 3-5, Graz, Styria, 8010

What's nearby

  • Graz Old Town - 1 min walk
  • Graz Main Square - 1 min walk
  • Graz Town Hall - 2 min walk
  • Graz Art Museum - 4 min walk
  • University of Graz - 15 min walk

Getting around

  • Münzgrabenkirche Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 7 min drive
  • Graz (GRZ) - 14 min drive

Restaurants

  • ‪Eis-Greissler - ‬1 min walk
  • ‪Standl 5 - ‬2 min walk
  • ‪Il Cafe Graz - ‬2 min walk
  • ‪Sorger - ‬1 min walk
  • ‪Pronto-Restaurant - ‬2 min walk

About this property

Erzherzog Johann Palais Hotel

Upscale hotel located in Graz City Centre
Take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services at Erzherzog Johann Palais Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, free newspapers, and laundry services
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 60 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 19.50 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19.50 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Erzherzog Johann Palais
Erzherzog Johann Palais Graz
Erzherzog Johann Palais Hotel
Erzherzog Johann Palais Hotel Graz
Palais Erzherzog Johann
Palais Hotel Erzherzog
Palais Hotel Erzherzog Johann
Erzherzog Johann Hotel Graz
Erzherzog Johann Graz
Erzherzog Johann Palais
Erzherzog Johann Palais Hotel Graz
Erzherzog Johann Palais Hotel Hotel
Erzherzog Johann Palais Hotel Hotel Graz

Frequently asked questions

Is Erzherzog Johann Palais Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much is parking at Erzherzog Johann Palais Hotel?

Self parking is available for EUR 19.50 per day.

What time is check-in at Erzherzog Johann Palais Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Erzherzog Johann Palais Hotel?

Check-out is at noon.

Where is Erzherzog Johann Palais Hotel located?

Located in Graz City Centre, this hotel is steps from Graz Old Town, Graz Main Square, and Archduke Johann Fountain. Graz Town Hall and Graz Museum are just steps away. Münzgrabenkirche Tram Stop is 21 minutes by foot and Graz (GGZ-Graz Central Rail Station) is 20 minutes.

Erzherzog Johann Palais Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 588 reviews" "
Rating 8 - Good. 203 out of 588 reviews" "
Rating 6 - Okay. 71 out of 588 reviews" "
Rating 4 - Poor. 21 out of 588 reviews" "
Rating 2 - Terrible. 5 out of 588 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be my favorite hotel I have stayed at in Europe. It is quiet, lovingly decorated, and it is right in the heart of town. Every attraction we wanted to see was within 15 minutes walking distance. Plenty of food and shopping only hundreds of feet away. The staff were super helpful and the bar was also a treat. If I ever come back to Graz, we will be staying here again.
Stayed 2 nights in May 2024

10/10 Excellent

Melba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in center of pedestrian area, an old hotel
The hotel is very nice in the center of the pedestrian area in Graz, within a short walking distance to everything. Parking is a bit complicated due to the traffic restrictions of the area but thankfully available. We stayed in a suite as there were three of us and it had the charm of past opulence with even a piano in the sitting room. The bathroom was clean and fairly spacious Staff was friendly and helpful making reservations and such. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 4 nights in Nov 2023

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Stayed 6 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Carl

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great old hotel…air broke down …but enjoyed the whole experience
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and room
Stayed 1 night in Aug 2023

10/10 Excellent

Stephan and Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Gratian

Traveled with family
Liked: Amenities
It is extremely close to the main plaza Hauptplatz- Very clean, very nice staff excellent location and the feel of imperial Austria
Stayed 3 nights in Aug 2023

8/10 Good

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, grand old hotel
Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Stayed 2 nights in Jul 2023

4/10 Poor

Aneta

Traveled with family
Disliked: Staff & service
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darryl

Stayed 1 night in Jul 2023

10/10 Excellent

Mozher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi is not holding it upward position.
Stayed 2 nights in May 2023

10/10 Excellent

lee, yishun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European tour 2023
A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Hotel bedroom
Stayed 3 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
They never did manage to reconnect the hotel to receive English TV channels such as the BBC, CNN and France 24. The tech put a call into their service provider but no luck in getting any action. It was raining heavily so I was largely confined to my room so it would have been nice to have access to better TV programming.
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with all the main city sites such as the Clock Tower, Art Gallery, Mausoleum and City Hall a few minutes walking distance. Staff at the Hotel were very friendly and helpful. The room was very clean with tea and coffee making facilities. Highly recommended.
Stayed 2 nights in May 2023

8/10 Good

Pierluigi

Stayed 3 nights in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023