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Sandcastles on the Broadwater

3.5 star property
Family-friendly Gold Coast aparthotel in Labrador with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sandcastles on the Broadwater

Dock
Exterior
Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom Apartment | Living area | Flat-screen TV, DVD player
1 Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Washer
    Washer
  • Barbecue grill
    Barbecue grill
  • Kitchen
    Kitchen
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Showing 4 of 4 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 29 Ping (96 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | Flat-screen TV, DVD player

2 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 37 Ping (122 square meters)
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 39.32 Ping (130 square meters)
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 42 Ping (139 square meters)
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

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About the neighborhood

Map
392-398 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Harbour Town - 3 min drive
  • Broadwater Parklands - 3 min drive
  • Gold Coast Aquatic Centre - 4 min drive
  • Sea World - 8 min drive
  • Doug Jennings Park - 11 min drive

Getting around

  • Florida Gardens station - 10 min drive
  • Helensvale Station - 12 min drive
  • Coolangatta Airport (OOL) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Montezuma's - ‬17 min walk

About this property

Sandcastles on the Broadwater

Family-friendly Gold Coast aparthotel in Labrador with free parking
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 6.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Sandcastles on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles on the Broadwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles on the Broadwater?

Self parking is free at this property.

What time is check-in at Sandcastles on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sandcastles on the Broadwater?

Check-out is at 10 AM.

Where is Sandcastles on the Broadwater located?

This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Ian Dipple Lagoon and Harbour Town. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 mi (5 km).

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 213 out of 505 reviews" "
Rating 8 - Good. 209 out of 505 reviews" "
Rating 6 - Okay. 56 out of 505 reviews" "
Rating 4 - Poor. 20 out of 505 reviews" "
Rating 2 - Terrible. 7 out of 505 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Samrat

Disliked: Cleanliness, property conditions & facilities
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Stayed 5 nights in Sep 2024

10/10 Excellent

Madeline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort
What you would expect for the money.
This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

8/10 Good

Carmel

Traveled with family
Liked: Cleanliness, amenities
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions. Air conditioning needs cleaning. Update cookware.
Stayed 8 nights in Apr 2024

8/10 Good

dean mark

Stayed 6 nights in Mar 2024

8/10 Good

Michelle Iris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant. The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
Stayed 7 nights in Mar 2024

8/10 Good

sabrina

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unit needs work. But resort is great!
Stayed 2 nights in Feb 2024

8/10 Good

Damien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024

6/10 Okay

Monica

Traveled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Stayed 4 nights in Dec 2023

4/10 Poor

Phil

Stayed 4 nights in Dec 2023

8/10 Good

Morgan

Stayed 11 nights in Nov 2023

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023