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"Location "

"It was great "

"Front desk agent Heather was pleasant and very accommodating. Nate was very nice and helpful... i took a lil tumble exiting the shuttle (nothing broken so all good) & he was very accommodating to my needs. The room was more than satisfactory and a very reasonable rate."

"Location!"

"The staff was very friendly and welcoming. Hotel transportation was available and willing to provide rides any time of the day. The rooms were clean and well maintained. Our over all experience was wonderful!"

"Stay was amazing. Staff was very sweet and accommodating. Rooms very clean and pillows super fluffy. The whole place feels very Homey. I would stay here again in a heartbeat."

"My mom stayed there while we had company visit and she was very impressed with all the help she got. "

"I was really looking for a vacation where I could unplug, relax, spend time outdoors, and take photos of animals. Glacier Bay was the perfect place to do this, and Glacier Bay Lodge's location in the national park made it a great choice. We spent a week there (August 14-20). I was a little nervous reading the reviews left by others, for no reason. I think a lot of people went early "post" pandemic and the property was likely struggling with supply chain and staffing issues that were happening globally. Other reviewers seem to forget they were going to a national park. - The room had plenty of light, the bathroom fixtures were dated but it was clean and there was a moisture absorber in the closet - important for a rainforest setting. There was no mold, the bedding and room were clean. - Food options were somewhat limited, mostly because we're vegetarians, we packed shelf stable, high-protein snacks to supplement. There is only one restaurant ON property, but that's more than many national parks have. The food was good, the staff altered menu items to create novel options for us. - The staff were friendly and helpful. They shared their favorite hikes, photos & videos they had taken while exploring the park themselves. They were not intrusive but were happy to chat with us and seemed to enjoy working together a great deal. - Transportation was great, even when Alaska Air's tower went down and one transport became 10. The driver also took us to a hike offsite for free."