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"Great staff "

"Very nice quiet hotel. Great staff and clean rooms. Very nice breakfast also quite a few amenities."

"This was our first stop on a 14 hour journey from Florida to Virginia to find our forever home. We had no idea where we were going, ended up two and a half hours through the Western Virginia mountains ... In the dark... I'm the rain! But then thru the mountain mist, shown the Beautiful bright lights of The Gateway Motel! I would have loved to stay longer. The owner was amazing, friendly and inviting. The rooms were perfect, cozy and warm. The property is gorgeous with the running rapid Creek...

"The staff is nice but the property has so many problems "

"Overall the place was beyond great from every aspect to me. Everything inside the room was new and looked great only issue was no shower curtain but wasn’t a deal breaker. Me and my nephew stayed there over the weekend to do atv trails in the town of Gilbert WV. Was a blast will definitely go back. Anyone looking to book don’t let outside appearance fool you it definitely is nice and comfortable along with it being affordable too. "

"Elevator not self use. Manual operation with employee using key."

"I liked that this property was quiet and the employees at the service desk were very kind and helpful. They had a nice workout room. The pool area was very hot. The pool itself was very slippery with many hairs in the water. It didn’t feel very clean. The hot tub was out of order when we went. "

"the staff were nice. the room was comfortable. the bathrooms especially the bathtubs were filthy with a couple bugs and spiders. for $115 a night, it should be spotless. the staff was not available at check in and do not give u access to the inside of the hotel during your stay. they accidently locked the door and i didnt know if i was going to get to my room or not. i didnt know if i was going to be able to check in or not due to staff not being there. "

"Showed up to check in an no one answered the door. Knocked on every door and called. Didn't get an answer by phone until after I had to find another room elsewhere. Only good thing was that I was not charged any fees, which of course I shouldn't have been."