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Berjaya Penang Hotel

4.0 star property
Central hotel connected to a shopping center in Downtown George Town with free parking

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Photo gallery for Berjaya Penang Hotel

Outdoor pool, sun loungers
Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Double or Twin Room

Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Family Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Free bottled water
  • 12.39 Ping (41 square meters)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 12.39 Ping (41 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Free bottled water
  • 8 Ping (26 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Free bottled water
  • 5.73 Ping (19 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350

What's nearby

  • Penang Adventist Hospital - 4 min walk
  • Gurney Plaza - 7 min walk
  • Gurney Drive - 11 min walk
  • Arulmigu Balathandayuthapani Temple - 5 min drive
  • KOMTAR - 5 min drive

Getting around

  • Penang Sentral - 34 min drive
  • Penang Intl. Airport (PEN) - 31 min drive

Restaurants

  • ‪Berjaya Café - ‬1 min walk
  • ‪New Cathay Coffee Shop - ‬5 min walk
  • ‪Sin Nam Huat Roasted Chicken & Duck Rice - ‬4 min walk
  • ‪Restaurant Golden City - ‬1 min walk
  • ‪Waffle Cafe - ‬1 min walk

About this property

Berjaya Penang Hotel

Upscale hotel near Gurney Plaza
Gurney Drive is located near Berjaya Penang Hotel, which provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and wedding services
  • A computer station, a ballroom, and a front-desk safe
Room features
All 316 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Rollaway bed fee: MYR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Frequently asked questions

Does Berjaya Penang Hotel have a pool?

Yes, this property has an outdoor pool.

Is Berjaya Penang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Berjaya Penang Hotel?

Self parking is free at this property.

What time is check-in at Berjaya Penang Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Berjaya Penang Hotel?

Check-out is at noon.

Where is Berjaya Penang Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of One-stop Midlands Park Centre and Gurney Plaza. Penang Adventist Hospital and Gurney Paragon are also within 10 minutes.

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Berjaya Penang Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 354 reviews
Rating 8 - Good. 132 out of 354 reviews
Rating 6 - Okay. 114 out of 354 reviews
Rating 4 - Poor. 43 out of 354 reviews
Rating 2 - Terrible. 17 out of 354 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Good city views, good buffet breakfast and great staff!
Stayed 3 nights in Aug 2024

8/10 Good

Gerald Cheng Hock

Staff was friendly and attentive.
Stayed 3 nights in Jun 2023

8/10 Good

NUR NADIA HUSNA

Good stay
Stayed 1 night in Aug 2023

8/10 Good

VEERAPPAN

Quiet place
Stayed 1 night in Mar 2023

10/10 Excellent

SUBASH

Clean and spacious room. Good location.
Stayed 1 night in Aug 2022

8/10 Good

MASATAKA

I will go next time.
Stayed 2 nights in Feb 2023

6/10 Okay

Kooi Gan

Liked: Property conditions & facilities
Building looks old & rundown from the outside. But staff were friendly & helpful.
Stayed 6 nights in Dec 2023

10/10 Excellent

Hwai Mei

Comfortable and convenient
The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hainny Haryaty

Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
Stayed 5 nights in Oct 2023

8/10 Good

Shahmindren

Nothing is unique but overall good
Stayed 2 nights in Feb 2023

8/10 Good

ABDUL RASHID BIN

The room was spacious and comfortable.My complain is about TV is small, reception is poor and not bed facing.. View was scenic. The bell boys were approachable and helpful.
Stayed 2 nights in Jun 2023

4/10 Poor

Jonah

Liked: Amenities, property conditions & facilities
The hotel was clean and maintained relatively well. However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.

4/10 Poor

Lihcheran

Liked: Amenities, property conditions & facilities
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Stayed 4 nights in Jun 2022

4/10 Poor

Rajesh

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Stayed 1 night in Jun 2022

4/10 Poor

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Stayed 2 nights in Sep 2022

10/10 Excellent

Keith Bryan C

Stayed 2 nights in Dec 2024

8/10 Good

TATSUYA

Stayed 2 nights in Nov 2024

10/10 Excellent

Cenni

Stayed 4 nights in Jul 2024

6/10 Okay

morzalee

Stayed 1 night in Sep 2024

4/10 Poor

WING KONG

Stayed 3 nights in Oct 2023

6/10 Okay

M V

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

THEERANON

Stayed 4 nights in Oct 2023

8/10 Good

Wai Yeng

Stayed 1 night in Mar 2023

8/10 Good

Bo

Middelmådigt lidt slidt hotel.
Fantastisk beliggenhed og udsigt. Hjælpsomt personale. Desværre kun vegetar restaurant, men morgenmad god. WIFI meget dårlig og uregelmæssig. Aircondition kunne ikke indstilles. Udluftningen i badeværelset larmede hele natten.
Stayed 6 nights in Jan 2023

6/10 Okay

KEE FONG

Stayed 2 nights in Nov 2022