The bed was wet and we had to take out our blankets and the smell in the room was disgusting and it was very strong
Chuang
於 2022 年 9 月住了 1 晚
4/10 不太好
Diana,Simpsonville
家庭旅遊
2025年3月24日
不喜歡:整潔度、設施服務和住宿環境和硬體
The towels and sheets were stained. The door lacked weather stripping, allowing a cold draft to enter. The bathroom walls and door had unsightly black streaks. Parking was very limited.
Diana
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Christopher
寵物同遊, 親子旅遊
2025年3月23日
喜歡:整潔度、員工素質和設施服務
A bit old, but it did the trick. Great location close to attractions. Good place for the money. The family wasn't a fan of the breakfast but it was free, so you get what you pay for.
Christopher
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Johnny
情侶出遊
2025年3月21日
喜歡:整潔度、員工素質和設施服務
Love the sound of the creek and its proximity to everything. You can park here and not need to worry about driving for your stay. The staff is very kind and even upgraded my room the night after I walked a sweet lady from the front desk from my room (she checked to make sure was ready for us) back to the front desk due to a bear in the parking lot having her scared. So nice of her to personally check the room before having us go to it. And this was at our 4am arrival and check in time. Super courteous and helpful. We’ve stayed her multiple times and will again in the future
Johnny
於 2025 年 3 月住了 4 晚
8/10 不錯哦
Stephen
2025年3月16日
喜歡:員工素質
The elevator didn't work. But it was a nice place
The staff was very friendly
Stephen
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Jose
2025年3月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
O
Jose
於 2025 年 2 月住了 1 晚
4/10 不太好
amanda
2025年3月12日
不喜歡:員工素質和住宿環境和硬體
amanda
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Buddy
情侶出遊
2025年3月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff was great fireplace didn't work heating unit making noise safe didn't work
Buddy
於 2025 年 3 月住了 3 晚
6/10 一般般
Shannon
情侶出遊
2025年3月9日
喜歡:整潔度
Overall it was a alright stay. Reserved a room with a jetted tub for a romantic weekend. Room had no jetted tub, called the front desk multiple times and no answer. I ended up just saying forget it cause it was 10 at night and I was ready to go to bed.
Shannon
於 2025 年 3 月住了 2 晚
6/10 一般般
Dagmar
2025年2月28日
喜歡:員工素質
不喜歡:整潔度
Dagmar
於 2025 年 1 月住了 2 晚
6/10 一般般
Emily
2025年2月28日
喜歡:員工素質
不喜歡:住宿環境和硬體
Emily
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Amanda
情侶出遊
2025年2月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
Amanda
於 2025 年 2 月住了 1 晚
6/10 一般般
Matt
情侶出遊
2025年2月18日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Didnt like having to pay extra for parking. First room was not clean and patio door glass held in by spay foam. Toilet was stopped up. Childs ball in middle of floor. Did get new room but not like pictures at all. None of the elevators worked either
Matt
於 2025 年 2 月住了 2 晚
4/10 不太好
Christina
2025年2月17日
The door hinge at the deadbolt were loose from the wall, fireplace Didn’t work and shower was barely warm
Christina
於 2025 年 2 月住了 1 晚
6/10 一般般
Carmen
情侶出遊
2025年2月16日
喜歡:員工素質
不喜歡:設施服務
Super convenient location... BUT... it is not a nice facility. Very outdated and not kept up very well. Needs to be torn down and rebuilt. Lipstick on a pig is what i would call it! Very expensive for what it was. I guess price is for location not facility. I was pretty disappointed.
Carmen
於 2025 年 2 月住了 2 晚
4/10 不太好
Chad,Kingsport
2025年2月10日
Chad
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Bonnie
情侶出遊
2025年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it was really nice clean great location
Bonnie
於 2025 年 2 月住了 2 晚
2/10 很糟糕
Emily
家庭旅遊
2025年1月18日
喜歡:設施服務
不喜歡:住宿環境和硬體
Beautiful setting in downtown Gatlinburg with creek. Host was from Jamaica and was very interesting and fun to visit with. He said it was very slow due to bad storms. When we got to our room we noticed a bad smell, tub was worn with black marks and the water spigot blew off as shower was being turned on. Host offered us a different room. It was a VERY cold night. When we entered our new room it was extremely cold. We turned on the furnace and fireplace but neither were putting out much heat. We drove around town in our rental car about an hour while the room warmed up. Upon returning it was still super cold in room. It was late and we had driven along way that day and just wanted a warm shower and to go to bed. Nevertheless we didn’t shower due to it being so cold in there. We put layers of clothes on and wrapped up in blankets and slept. Don’t mean to complain, just being truthful. We made the best of an unfortunate event. We loved Gatlinburg even saw a bear. We plan to return for another visit. Maybe in warmer weather ☀️
Emily
於 2025 年 1 月住了 1 晚
2/10 很糟糕
francisco
家庭旅遊
2025年1月9日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
no wifi, muy sucia, el personal nada profesional, no agua caliente, parqueaderos muy reducidos, isectos dentro de las abitaciones.
francisco
於 2024 年 12 月住了 3 晚
2/10 很糟糕
Deana
團體旅遊
2025年1月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Deana
於 2025 年 1 月住了 2 晚
2/10 很糟糕
Patrick
親子旅遊
2025年1月5日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Terrible read the reviews don't stay here the manager changed my room which I appreciated because I paid a premium and they tried to put me in a god awful dirty room where nothing worked and had none of the amenities I paid for.
Patrick
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Mario
2025年1月2日
Mario
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Yunier
2025年1月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Good staff
Yunier
於 2024 年 12 月住了 1 晚
4/10 不太好
Jean
寵物同遊, 家庭旅遊, 親子旅遊
2024年12月31日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The photos do not match reality. The room was in terrible condition, with a hole in the wall, the toilet did not flush properly, very bad Wi-Fi, we were disappointed with the place. The only thing we liked was the location. The rest left us sad.