Everything about our stay was terrible. I think this hotel is a fraud. They get you in and then if you want to leave it takes time for them to credit you back the money you have already paid. I have filed a complaint with corporate, will send the manager a complaint letter, and will file a complaint with the BBB.
I have never had as many complaints as I have now. No key to the room, no Pool, no complimentary breakfast, TV in the room did not work, If you have an extended stay as I did they only clean the room every 7 days. I had to go out and buy cleaning supplies and a bathmat for the disgusting tub. The room was damp and smelled of pee. Wi-Fi didn't work, so I had to pay an extra $22 for additional Wi-Fi so I could work. If I wanted the sheets and towels changed we would have to take the ones we had to the front for them to switch them out and then do the beds myself.