Comfortable bed with a quiet neighborhood, loved it
Carlos
於 2025 年 3 月住了 1 晚
8/10 不錯哦
carlos
情侶出遊
2025年2月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo excelente, buenisima la atencion personal. La habitacion moderna y xomoda aunque un poco pequeña. Es cercsno al centro, pero sin locales cercanos
carlos
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Antonio
情侶出遊
2025年1月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Struttura moderna, personale molto cordiale e posizione ottima per il centro.
Antonio
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Rami
商務旅客, 家庭旅遊
2025年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rafaelo is very welcoming and helpful !
Rami
於 2025 年 1 月住了 3 晚
8/10 不錯哦
Yoshiyuki,Whippany
情侶出遊
2024年12月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Off site for sightseeing. Always need to walk over heavy traffic intersections for dining, shopping, and sightseeing.
Yoshiyuki
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Adriane
2024年12月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Soggiorno eccellente, lo consiglio!
Hotel ben posizionato, buona colazione con letto estremamente comodo.
Menzione speciale al gentilissimo Sig. Rafaelle, molto disponibile ed accogliente, che pone l'Hotel ad un livello superiore.
Ritorneremo sicuramente!
Adriane
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Martha
家庭旅遊
2024年12月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Martha
於 2024 年 12 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2024年12月2日
Price reflects the condition of hotel
It wasn’t a pleasant start as the receptionist was not helpful when we first arrived at the hotel.
It was raining and we were struggling with our bags and kids but no help rendered.
There’s a long flight of steps to the lobby so take note for those with huge bags.
The black lady receptionist was solemn and unwelcoming, could not give any suggestions when asked about nearby eateries.
Room and beds were decent size, but the shower area is a big disappointment. There were mold and the rack was rusty and falling off.
Subsequent encounters with the rest of hotel staff were better. They were friendlier and pleasant. The gentleman was able to share where to go and what to do.
Do note that there is no phone in the room and no bedroom slippers provided. The nearest supermarket is at least 10mins walk.
Hotel is 3 tram stops away from Santa Maria Novella train station, €1.7 per ticket (valid for 90min)
真實旅客
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Mikhail
2024年11月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Mikhail
於 2024 年 11 月住了 3 晚
4/10 不太好
Taylor
情侶出遊
2024年11月21日
不喜歡:員工素質和住宿環境和硬體
Our TV and heat was broken. TV could not turn on and heat would not turn off, room was absurdly hot! When we spoke to the front desk she said there was nothing she could do for us and that was it.
Taylor
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Gwen
2024年11月1日
不喜歡:員工素質和住宿環境和硬體
I found the hotel provided old photos on Expedia and the rooms they showed were of the renovated rooms but they give you the old dorm style room. They pump a horrible scent into the rooms that is sickening sweet and I was highly allergic to. To the point I had to leave the next day and they refused to refund next night. HORRIBLE
Gwen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Carly
2024年9月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!
Carly
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Janete
2024年9月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel, minha segunda estadia e se voltar a Firenze ficaria nele novamente.
Excelente café da manhã .. equipe nota 10 .. próximo a ponto de ônibus e poucos minutos a pé do centro e igreja.
Janete
於 2024 年 6 月住了 1 晚
6/10 一般般
LUIGI
商務旅客
2024年9月26日
喜歡:整潔度和員工素質
Buon 3 stelle leggermente datato ma molto funzionale. Letti molto comodi. Raggiungibile a piedi dalla stazione e a pochi passi da Fortezza da Basso.
LUIGI
於 2024 年 9 月住了 1 晚
10/10 有夠讚
John
團體旅遊, 家庭旅遊
2024年9月24日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The property was rundown and outdated. Our room had significant mildew in the shower. Our room was very much in need of renovation. Although fairly clean there was a persistent smell in the room.
However, the staff were amazing. Very friendly, engaging and helpful. The made the stay good even though the property was not great.
John
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Funke
商務旅客
2024年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very conductive environment and friendly staff
Funke
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Boris
2024年9月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Boris
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Craig,Aurora
團體旅遊
2024年9月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was amazing!! Helpful in so many ways!
Craig
於 2024 年 9 月住了 3 晚
6/10 一般般
Ben
情侶出遊
2024年9月12日
喜歡:員工素質
Dated rooms and furniture, very nice staff though.
Ben
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Gary
2024年9月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect hotel for Florence
Great little hotel and staff, close to the city centre but outside the city restrictions for vehicles. Will definitely stay here again on our next visit