Estephania upgraded us for our anniversary. We had the best shower with David statue looking at us shower. It was the funniest thing. She gave us the best advice on where to get a florintine steak which was the best steak we ever had.
Orly
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Grace
團體旅遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The employees were great!
Grace
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Mike
2025 年 4 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Mike
於 2025 年 3 月住了 4 晚
6/10 一般般
Ida
商務旅客
2025 年 3 月 27 日
喜歡:整潔度
不喜歡:住宿環境和硬體
A bit with down hotel in a lot to attractive area. Friendly staff and good breakfast.
Ida
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Carlos
2025 年 3 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable bed with a quiet neighborhood, loved it
Carlos
於 2025 年 3 月住了 1 晚
8/10 不錯哦
carlos
情侶出遊
2025 年 2 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo excelente, buenisima la atencion personal. La habitacion moderna y xomoda aunque un poco pequeña. Es cercsno al centro, pero sin locales cercanos
carlos
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Antonio
情侶出遊
2025 年 1 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Struttura moderna, personale molto cordiale e posizione ottima per il centro.
Antonio
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Rami
商務旅客, 家庭旅遊
2025 年 1 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rafaelo is very welcoming and helpful !
Rami
於 2025 年 1 月住了 3 晚
10/10 有夠讚
TIMOTHY
2025 年 1 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful all around.
TIMOTHY
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Dundar
團體旅遊, 家庭旅遊
2025 年 1 月 3 日
喜歡:整潔度和員工素質
Dundar
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Dündar
2025 年 1 月 1 日
Dündar
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Yoshiyuki,Whippany
情侶出遊
2024 年 12 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Off site for sightseeing. Always need to walk over heavy traffic intersections for dining, shopping, and sightseeing.
Yoshiyuki
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Adriane
2024 年 12 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Soggiorno eccellente, lo consiglio!
Hotel ben posizionato, buona colazione con letto estremamente comodo.
Menzione speciale al gentilissimo Sig. Rafaelle, molto disponibile ed accogliente, che pone l'Hotel ad un livello superiore.
Ritorneremo sicuramente!
Adriane
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Martha
家庭旅遊
2024 年 12 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Martha
於 2024 年 12 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2024 年 12 月 2 日
Price reflects the condition of hotel
It wasn’t a pleasant start as the receptionist was not helpful when we first arrived at the hotel.
It was raining and we were struggling with our bags and kids but no help rendered.
There’s a long flight of steps to the lobby so take note for those with huge bags.
The black lady receptionist was solemn and unwelcoming, could not give any suggestions when asked about nearby eateries.
Room and beds were decent size, but the shower area is a big disappointment. There were mold and the rack was rusty and falling off.
Subsequent encounters with the rest of hotel staff were better. They were friendlier and pleasant. The gentleman was able to share where to go and what to do.
Do note that there is no phone in the room and no bedroom slippers provided. The nearest supermarket is at least 10mins walk.
Hotel is 3 tram stops away from Santa Maria Novella train station, €1.7 per ticket (valid for 90min)
真實旅客
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Mikhail
2024 年 11 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Mikhail
於 2024 年 11 月住了 3 晚
4/10 不太好
Taylor
情侶出遊
2024 年 11 月 21 日
不喜歡:員工素質和住宿環境和硬體
Our TV and heat was broken. TV could not turn on and heat would not turn off, room was absurdly hot! When we spoke to the front desk she said there was nothing she could do for us and that was it.
Taylor
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Gwen
2024 年 11 月 1 日
不喜歡:員工素質和住宿環境和硬體
I found the hotel provided old photos on Expedia and the rooms they showed were of the renovated rooms but they give you the old dorm style room. They pump a horrible scent into the rooms that is sickening sweet and I was highly allergic to. To the point I had to leave the next day and they refused to refund next night. HORRIBLE
Gwen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Carly
2024 年 9 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!
Carly
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Janete
2024 年 9 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel, minha segunda estadia e se voltar a Firenze ficaria nele novamente.
Excelente café da manhã .. equipe nota 10 .. próximo a ponto de ônibus e poucos minutos a pé do centro e igreja.