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"Cleanness of the property, quite zone "

"The staff customer service was the very best part of my stay at New Haven Hotel. Dia (sp?) checked me in at 9:30 am, so that I could rest and get out of the cold. They also held on to my luggage until my bus departed Union Station late at night. The room was very comfortable; especially the bed. Everything was surprisingly seamless. Great stay. "

"The hotel is in the downtown area conveniently located and within walking distance of the mall and restaurants. The staff was very friendly and helpful and the parking lot big and private. The hotel is old and in need of renovation but is clean and comfortable."

"Nice place"

"Would recommend the hotel for a comfortable nights sleep"

"Very convenient and good price "

"It was a great experience. The person who checked us in was the perfect example of quality customer service. I can’t remember his name, but he was from Jamaica. "

"Met my expectations"

"Very convenient location "