The staff were all nice enough and some of them really stood out in terms of customer service. The rugs in our room were filthy. There were several bulbs out in the bathroom. Why would there be no light for the makeup mirror when the lighting of the bathroom is so dim? The restaurant only opens for dinner and only on some nights.
Denise
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Carmelaa
2025 年 3 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very elegant
Carmelaa
於 2025 年 3 月住了 1 晚
6/10 一般般
Varnell
2025 年 3 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Varnell
於 2025 年 3 月住了 1 晚
10/10 有夠讚
LaShawndra
2025 年 3 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved it!!
LaShawndra
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jake
2025 年 3 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Luxurious and friendly
Jake
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Earnest
情侶出遊
2025 年 3 月 8 日
Very good highly recommend
Earnest
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jesse
2025 年 3 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jesse
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Tiffany
情侶出遊
2025 年 3 月 2 日
喜歡:設施服務
Beautiful property. We were greeted with a smiling face by every worker who seem to take great pride in their beautiful setting.
Tiffany
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Kyle
2025 年 3 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kyle
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Darrell
2025 年 3 月 1 日
Darrell
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Liam
2025 年 2 月 24 日
Liam
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Michael
2025 年 2 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Michael
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Lauren
情侶出遊
2025 年 2 月 22 日
喜歡:整潔度
不喜歡:設施服務
I liked the Vintage look of how the Hotel rooms are. Service just wasn’t that great! My Husband and I decided to do a staycation for our bday which happens to be a day apart. The ball was dropped in a few areas. For starters we never got our “Welcome” Champagne until the day we were leaving. They don’t tell you that if you’re not a member it’s a fee of $25 to stay at the Hotel. Valet is $35, yet the day we checked out my Husband had to go to the garage and get the Truck himself. Totally unacceptable, and if you check out too slowly because you misplaced a bracelet that has come off your wrist of 14 years. They will very swiftly charge you $50 without warning. So the $100 refundable deposit turned into $125 of a charge. It’s other places you can stay at Downtown that aren’t as costly or hurting for money that they try to get whatever they can from you. Do yourself a favor if you just like to throw away money stay here. If not keep searching
Lauren
於 2025 年 2 月住了 1 晚
4/10 不太好
Robert
情侶出遊
2025 年 2 月 14 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Was a beautiful hotel but for starter checked in super late and had to wait in lobby for 30 mins waiting on an employee to come back to the front desk. Then was sent to the wrong room. After room situation was fixed was put in a room that wouldnt warm up. Had the heat on highest setting but room stayed 68 so getting out of the hot tub was terrible. Then i asked for a late check out seeing that i checked in at 10pm was told no. The free breakfast was old and microwave eggs and warm oj and stale bread. Beautiful building but very poorly ran.
Robert
於 2025 年 2 月住了 1 晚
6/10 一般般
shameka
2025 年 2 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Beautiful property filled with disrespectful staff. I stayed at this hotel for two nights in the spa Jacuzzi suite celebrating my 43rd birthday in Detroit. Valet parking was $35 per night and the service was deplorable. I waited 25 minutes at 10:30 pm for anyone to show up at valet. Only for an older white man to disrespect me regarding needing to be valet parked. It was unbelievable. I complained to management and they sent me a bottle of rosé to my room. The next morning upon exiting the elevator I was questioned by a middle-aged black woman regarding what room I was in. When I asked her for what reason, she began to speak under her breath as if I offended her and huff really loudly. And checkout day I was greeted at 11:03 by Strong knock on my door stating anytime after 11 o'clock it's gonna be $50 extra. And they walked away. I could only laugh at some of the events that happened at this hotel negatively because the entire time I had an awesome amazing Spirit because I was celebrating God's gift of another year of life. So I simply just ignored these several things to not ruin my staycation. This hotel was absolutely beautiful place but I would never ever return to receive the treatment I received after paying $300 a night for a room.
shameka
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Sharon
團體旅遊
2025 年 1 月 31 日
喜歡:整潔度和住宿環境和硬體
Great spa, cool bar and restaurant! Wonderful staff!!!!
Sharon
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Jessica
團體旅遊
2025 年 1 月 27 日
喜歡:設施服務和住宿環境和硬體
Glad I had a chance to stay I will definitely be back!
Jessica
於 2025 年 1 月住了 1 晚
8/10 不錯哦
kevin
2025 年 1 月 21 日
kevin
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Halie
情侶出遊
2025 年 1 月 17 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This room was sold as though it was a palace. Crappy decor, curtains wouldn’t shut all the way with a window that met street level the tub looked disgusting that was in the middle of the room and they charged an arm and a leg to stay in that room. Completely ridiculous. I could’ve stated 12 different boutique hotels in Detroit for what we paid for this place. Do not recommend.
Halie
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Melissa
2025 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Melissa
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Dana
家庭旅遊
2025 年 1 月 7 日
喜歡:設施服務
不喜歡:員工素質
The property itself was beautiful. But unfortunately the room they had us in had its thermostat connected to the one next door. That made it unbearable and we were unable to sleep at night because it was way too warm in the room. The manager did nothing about it. Never called back. Kept calling the front desk but they didnt get authorized for us to change rooms until 2am! I would never stay here again.
Dana
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Michael
團體旅遊
2025 年 1 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Michael
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Salvatore
2025 年 1 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Salvatore
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Evan
2025 年 1 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place!
Was a great place to stay at. Very nice friendly staff members. Only thing i would do different is bring my own pillows. They were clean i just woke up a few times during the night