The pool was closed without notice on their official website, and they left us in the lobby for an hour during check-in.
Our room wasn't clean, the sheets were obviously used and the trash from the people before us was left in the bins and on the tables, as well as used towels on the floor.
We just wanted to get showers then try to get our room fixed afterwards, but when my friend was about to get a shower the maids came in and started laughing.
We decided after that it wasn't worth staying at this hotel, and when I asked for a refund at the front desk, the lady got an attitude, accused us that the room must not have been messy when we got there, and refused a refund since we got showers.
But the cherry on top? As we left, we saw the American flag was in the bushes in front of the flagpoles, completely detached and flapping against the ground.
Worst hotel experience I've ever had, never giving this place another chance, we gave them more than enough chances in just 2 1/2 hours being there.